Split: Backoffice Woodmart all items blocked

Hi
I have the same problem in my site. What is the solution? Thenks

Hello,

Please deactivate all plugins except these ones:

WPBakery Page Builder or Elementor
Woodmart Core
WooCommerce
Please switch to the parent theme if you use the child.

After that, check the issue again, if the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back. Also, please provide the access to the admin dashboard.

Kind Regards

I did the tests and the problem persists

Ok, in this case, please provide the access to the admin dashboard so I will check it on your side. Also, please confirm the permission for the plugin’s deactivation, switching to the parent theme.

Kind Regards

[Luke Nielsen]

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• This reply was modified 2 years, 4 months ago by Luke Nielsen.
• This reply was modified 2 years, 4 months ago by Luke Nielsen.

Hello,

Thank you for the access, could you please also send me the link to your website?

As a reminder, please next time sends any access via the private area which is the below message area.

https://monosnap.com/file/EBVu2hDW1hQTaybVBH82CtRn8Wb9Yz

Kind Regards

ok

Hello,

The translation for the string from Theme Settings is incorrect so you have such an issue.

https://monosnap.com/file/fhZQ2ueGWdrHnA3GJRa6mJgqAhrpdx

There should be just a %s value. So please fix it and recheck the issue.

Kind Regards

Thank you so much. Solved

Hello,

Glad that everything is sorted out.

If there’s anything you need, please write me or another member of our help desk team.

We’re here for you!

Kind Regards

[Author]

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