Split: Critical Error on Theme Activation
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Good day, I am having similar problem, tried to disable all of the plugins, but still got the error message. The error occurs in the theme installation process and doesn’t even install the theme. Could there be some issues with PHP version or something else?
Hello,
Thank you for reaching out to us. We’re here to help! To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.
We appreciate your cooperation and look forward to assisting you further.
Best regards
When trying to install the theme I get the following error, please check the screenshot. Also I don’t receive anything in my email (admin email) regarding the error
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This reply was modified 5 months, 1 week ago by
orca.lv.
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This reply was modified 5 months, 1 week ago by orca.lv.
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Could you please temporarily disable all plugins that are not related to our theme so we can try to install our theme and see how it works?
Plugins have been disabled
We have uploaded the theme to your website. You should be able to activate and use it in Appearance -> Themes.
To fix the issue, you need to install zip extension on your server https://www.php.net/manual/en/book.zip.php
Contact your server support for help on this matter.
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