Split: Dropdown menu stopped working after theme update

Hi Woodmart,

Actually it is not fully working.

I have the following menu in my page heading with the logo image in the middle.

HOME MENU1^ MENU2^ [LOGO] MENU3 MENU4^ MENU5^

Menu1, Menu2, Menu4, Menu5 are all drop down menus.

Now, when I click on menu1 dropdown, it works as before but if my next click is Menu2, then menu1 stays dropped down together with menu2. If I click menu3 next, then menu2 closes but menu1 stays dropped down.

When I click menu2 first then click menu3, then menu3 closes so on and so forth.

The only way for menu1 to close is to click it again.

This was not how header dropdown menu work in previous versions.

Please can you help!

Thank you very much!

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please send us a link to your website where we can see this issue?

Kind Regards

Hi,

I’ve attached a screen shot instead as I am a new woodmart user and right now redoing my website using woodmart in maintenance mode.

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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hi Woodmart,

Details in private content.

Thank you very much.

We are not able to access your dashboard and get the following error https://gyazo.com/a4f517368140e51e32ffead4c2288f1b

Hi woodmart,

We still see the same error. Seems like our IP has been blocked. Could you please temporarily disable this plugin?

Hi Woodmart,

Thank you for getting back to me.

Hi Woodmart,

I recreated the offending menu, menu item by menu item, and added it to the header.

It seems to work now. i.e. after clicking on the first dropdown menu on the left, clicking on subsequent menus on the right will immediately close that first drop down menu on the left.

Hello,

We are glad that you sorted it out. Do you have any additional questions that we might help you with?

Kind Regards

[Author]

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