Split: Full Demo not imported

Hi

I have the same issue, but it seems that the ressources are not well linked. It shows url like mysite.com/https://xtemos.com/xxxx… for the links for example and img tags srcs are like this : <img src="\&quot;http://dummy.xtemos.com/woodmart2/makeup-elementor/wp-content/uploads/sites/39/2024/10/chevron-down-black.svg\&quot;" title="\&quot;chevron-down-black\&quot;" width="\&quot;15\&quot;" height="\&quot;15\&quot;">

Elementor features are well configured on my side.

Thanks

Attachments:

You must be logged in to view attached files.

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Kind Regards
XTemos Studio

Hi

Done

Thanks

Please send us your FTP access so we can troubleshoot the issue.

Here it is

thanks

Sorry, but we can’t connect to the server with the password provided.

Sorry my fault.
Here it is

We still can’t connect and get the same error.

sorry…

It is somehow related to the plugin Astra sites on your website. Once we disable the plugin, the import mechanism starts working correctly. Please check it from your end.

Astra sites > you mean this one (cf. attached) ?
Ok. I think it was pre-installed, I will delete it.
Thanks !

Attachments:

You must be logged in to view attached files.

Yes, this one. Please let me know if there’s anything else I can help you with on this matter or I close this topic.

Thanks, you can close this ticket, no more questions for the moment 🙂

Thank you for the response. Feel free to contact us if you have any further questions.

[Author]

Posts