Split: Homepage 403 Error by Google Bot When woodmart core & WP Bakery are active

We have the same problem, can you tell us the solution please?
Thank you very much.

We did a lot of tests.
When we try another template, the error disappears

Hi,

Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.

Thank you in advance.

We did multiple tests before contacting you.
When WP bakery and your template are active, search console throws error 403

Thanks a lot for your support

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

Yes, we confirm that with the default templates the problem disappears

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

Thank you in advance

Ok thanks

Sorry, but we need your admin access as well.

Kind Regards

Ok no problem,
thanks for your support.

update

Please, disable all plugins that are not related to our theme also.

Kind Regards

update II

[Artem Temos]

It looks like you changed the password and we can’t enter your dashboard now

Kind Regards

• This reply was modified 3 years, 1 month ago by Artem Temos.

We are extremely disappointed with your support. In more than 24 hours you have done nothing but waste time.
We have currently fixed it ourselves.
If this is customer support, better change template.

pricivacy

Hello,

We are sorry for the inconvenience. But we can’t check the problem without access to your website.
Please, let me know if you have any further questions. I will do my best to help you.

Kind Regards

You had all the tools to be able to work and you chose not to support us.
We hope that next time you will be more professional.

Now you no longer have access as it is not needed.
So don’t write false justifications

OK, sorry for that. By the way, what was the problem and how did you solve it?

Kind Regards

There was a problem with the caching system

We close this topic. Feel free to contact us if you have any further questions.

Kind Regards

[Author]

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