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Split: I want to change the header menu please help

Viewing 14 posts - 31 through 44 (of 44 total)
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  • #727617

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    At my end, the site is working fine now and opening in no time. Please check it again after removing the browser cache. Also, I have seen better results for the site speed:
    https://pagespeed.web.dev/analysis/https-hayanoura-com/161tymkm9y?form_factor=desktop

    See the screenshot: https://ibb.co/cW7fnxy
    For mobile: https://ibb.co/Pvv5rT2J

    Now tell me your requirements for the site page speed for desktop or mobile.

    Best Regards.

    #727629

    tonmoy.kst
    Participant

    Please open https://hayanoura.com/, see, the entire screen is white

    Now hayanoura.com is taking a long time to open

    Now the entire screen is white, after a while a chat key is pressed and then it opens after a while,

    Same problem on mobile and computer

    I can’t, please fix the problem

    Please solve my problem

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    #727633

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked the issue and found that the preloader was enabled. I have disabled it from Theme Settings > Performance > Preloader.

    The preloader is no longer showing, and the website is loading fine from my side. Please clear your website/browser cache and check the site again in Incognito/Private mode.

    See the screenshot for clarification: https://postimg.cc/KR8VrQK4

    Best Regards

    #727635

    tonmoy.kst
    Participant

    Now when I open hayanoura.com, the entire screen is white and a little bit of a tick is moving around. It opens after a long time.

    Same problem on mobile and computer.

    I can’t, please fix it.

    Please open https://hayanoura.com/, and see, the entire screen is white.

    Please solve this problem for me.

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    #727649

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked the website, and I’m not seeing the white-screen (Preloader) issue at the moment. The website is loading normally. Please clear all types of cache and double-check again.

    See video for clarification: https://streamable.com/ae4gff

    Best Regards

    #727727

    tonmoy.kst
    Participant

    Everything seems to be fine now, the website has been working very slowly, from the beginning, I can’t seem to solve it in any way,

    https://pagespeed.web.dev/analysis/https-hayanoura-com/wb2qfp71u4?form_factor=desktop Check this website, it’s in very bad condition

    Please solve this problem for me

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    #727746

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Regarding the website speed, no further speed optimization has been performed on your site from your side after the recommendations provided above. I have already shared the specific steps and recommendations that should be implemented to improve the performance.

    Please review and implement those recommendations first, as website optimization is an individual process for every website and depends on factors such as hosting, images, plugins, third-party scripts, and website structure.

    We recommend analyzing your website using tools such as Pingdom Website Speed Test, Google PageSpeed Insights, GTmetrix, and WebPageTest, as these tools provide detailed recommendations and help identify the specific areas that need optimization.

    Once the recommended optimizations have been implemented, you can run the speed tests again and compare the results.

    Best Regards.

    #730365

    tonmoy.kst
    Participant

    I last worked on Elementor three weeks ago, but now I cannot make any edits to the homepage; it currently appears blank.

    I am unable to work on the homepage using Elementor, and the content isn’t displaying correctly.

    Please help me resolve this issue.

    Attachments:
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    #730382

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. You should now be able to access and edit the Home page normally. Please check your website and confirm that everything is working as expected.

    Best Regards

    #730394

    tonmoy.kst
    Participant

    If you open Elementor on the home page, you will see that many images and elements are missing; I cannot edit many parts of the page, and several items are not showing up at all.

    I cannot work on the Elementor home page, and the content isn’t loading properly.

    Please open Elementor and take a look.

    There are also blank spaces visible in many areas.

    Please help me resolve this issue.

    Attachments:
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    #730415

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is causing the issue for you.

    Otherwise, if the issue still exists, keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.

    Best Regards.

    #730555

    tonmoy.kst
    Participant

    I am unable to do anything at all. Please help me; I cannot work with Elementor on the homepage. Things aren’t displaying correctly on the ‘hayanura’ homepage.

    #730575

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please confirm permission for plugin deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Best Regards

    #730747

    tonmoy.kst
    Participant

    I have confirmed permission to deactivate plugins and switch to the parent/default theme for testing purposes.

    Please do whatever you think is best.

    I am unable to get it to work at all. Please help me; I cannot work with Elementor on the homepage. Things aren’t displaying correctly on the ‘hayanura’ homepage.

    • This reply was modified 54 minutes ago by tonmoy.kst.
    • This reply was modified 54 minutes ago by tonmoy.kst.
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Viewing 14 posts - 31 through 44 (of 44 total)