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Split: I want to change the header menu please help
- This topic has 43 replies, 2 voices, and was last updated 55 minutes ago by
tonmoy.kst.
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AuthorPosts
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August 25, 2026 at 9:16 am #727617
Hello,
At my end, the site is working fine now and opening in no time. Please check it again after removing the browser cache. Also, I have seen better results for the site speed:
https://pagespeed.web.dev/analysis/https-hayanoura-com/161tymkm9y?form_factor=desktopSee the screenshot: https://ibb.co/cW7fnxy
For mobile: https://ibb.co/Pvv5rT2JNow tell me your requirements for the site page speed for desktop or mobile.
Best Regards.
August 25, 2026 at 1:13 pm #727629
tonmoy.kstParticipantPlease open https://hayanoura.com/, see, the entire screen is white
Now hayanoura.com is taking a long time to open
Now the entire screen is white, after a while a chat key is pressed and then it opens after a while,
Same problem on mobile and computer
I can’t, please fix the problem
Please solve my problem
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You must be logged in to view attached files.August 25, 2026 at 2:32 pm #727633Hello,
I have checked the issue and found that the preloader was enabled. I have disabled it from Theme Settings > Performance > Preloader.
The preloader is no longer showing, and the website is loading fine from my side. Please clear your website/browser cache and check the site again in Incognito/Private mode.
See the screenshot for clarification: https://postimg.cc/KR8VrQK4
Best Regards
August 25, 2026 at 4:36 pm #727635
tonmoy.kstParticipantNow when I open hayanoura.com, the entire screen is white and a little bit of a tick is moving around. It opens after a long time.
Same problem on mobile and computer.
I can’t, please fix it.
Please open https://hayanoura.com/, and see, the entire screen is white.
Please solve this problem for me.
Attachments:
You must be logged in to view attached files.August 26, 2026 at 9:53 am #727649Hello,
I have checked the website, and I’m not seeing the white-screen (Preloader) issue at the moment. The website is loading normally. Please clear all types of cache and double-check again.
See video for clarification: https://streamable.com/ae4gff
Best Regards
August 27, 2026 at 4:44 pm #727727
tonmoy.kstParticipantEverything seems to be fine now, the website has been working very slowly, from the beginning, I can’t seem to solve it in any way,
https://pagespeed.web.dev/analysis/https-hayanoura-com/wb2qfp71u4?form_factor=desktop Check this website, it’s in very bad condition
Please solve this problem for me
Attachments:
You must be logged in to view attached files.August 28, 2026 at 10:09 am #727746Hello,
Regarding the website speed, no further speed optimization has been performed on your site from your side after the recommendations provided above. I have already shared the specific steps and recommendations that should be implemented to improve the performance.
Please review and implement those recommendations first, as website optimization is an individual process for every website and depends on factors such as hosting, images, plugins, third-party scripts, and website structure.
We recommend analyzing your website using tools such as Pingdom Website Speed Test, Google PageSpeed Insights, GTmetrix, and WebPageTest, as these tools provide detailed recommendations and help identify the specific areas that need optimization.
Once the recommended optimizations have been implemented, you can run the speed tests again and compare the results.
Best Regards.
September 30, 2026 at 3:32 pm #730365
tonmoy.kstParticipantI last worked on Elementor three weeks ago, but now I cannot make any edits to the homepage; it currently appears blank.
I am unable to work on the homepage using Elementor, and the content isn’t displaying correctly.
Please help me resolve this issue.
Attachments:
You must be logged in to view attached files.October 1, 2026 at 9:53 am #730382Hello,
Your issue has been resolved. You should now be able to access and edit the Home page normally. Please check your website and confirm that everything is working as expected.
Best Regards
October 1, 2026 at 1:54 pm #730394
tonmoy.kstParticipantIf you open Elementor on the home page, you will see that many images and elements are missing; I cannot edit many parts of the page, and several items are not showing up at all.
I cannot work on the Elementor home page, and the content isn’t loading properly.
Please open Elementor and take a look.
There are also blank spaces visible in many areas.
Please help me resolve this issue.
Attachments:
You must be logged in to view attached files.October 1, 2026 at 3:51 pm #730415Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is causing the issue for you.
Otherwise, if the issue still exists, keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.
Best Regards.
October 5, 2026 at 1:54 pm #730555
tonmoy.kstParticipantI am unable to do anything at all. Please help me; I cannot work with Elementor on the homepage. Things aren’t displaying correctly on the ‘hayanura’ homepage.
October 5, 2026 at 4:12 pm #730575Hello,
Please confirm permission for plugin deactivation and switching to the parent/default theme for testing.
Looking forward to collaborating with you!
Best Regards
October 8, 2026 at 1:42 pm #730747
tonmoy.kstParticipantI have confirmed permission to deactivate plugins and switch to the parent/default theme for testing purposes.
Please do whatever you think is best.
I am unable to get it to work at all. Please help me; I cannot work with Elementor on the homepage. Things aren’t displaying correctly on the ‘hayanura’ homepage.
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This reply was modified 54 minutes ago by
tonmoy.kst.
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This reply was modified 54 minutes ago by
tonmoy.kst.
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