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Split: Instagram API

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #553018

    iliaskanellopoulos
    Participant

    How to manually do it i get the same error

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    #553067

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please, provide us with your admin access so we can log in and check this on your side.

    Thank you in advance.

    #553086

    iliaskanellopoulos
    Participant

    `Please do not change anything without notice.

    #553100

    Artem Temos
    Keymaster
    Xtemos team

    We tried to connect to our Instagram account, and it works well. It looks like you did something wrong configuring your Facebook and Instagram accounts. Please follow the instructions carefully https://xtemos.com/docs-topic/how-to-setup-instagram-api/

    Kind Regards

    #553103

    iliaskanellopoulos
    Participant

    I see okay. Ill try again. Thanks.

    #553166

    iliaskanellopoulos
    Participant

    My account is not there to select, when i refresh page i get the red error. :/

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    #553263

    Artem Temos
    Keymaster
    Xtemos team

    Please send screenshots of all the steps so we can check your Facebook and Instagram configuration.

    #553366

    iliaskanellopoulos
    Participant

    Steps

    All my accounts are synced in facebook META

    #553378

    Artem Temos
    Keymaster
    Xtemos team

    Make sure that you made a connection as shown on this screenshot https://xtemos.com/wp-content/uploads/screenshots/woodmart/instagram_2.jpg

    #553380

    iliaskanellopoulos
    Participant

    Its already done, also your image is outdates with the old interface needs update.

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    #553389

    Artem Temos
    Keymaster
    Xtemos team

    Try to add the following PHP code snippet to the child theme functions.php file to fix this. Let me know if it helps

    add_filter('woodmart_instagram_token_scope' , function($scope) {
        return $scope . ',business_management';
    });
    #553395

    iliaskanellopoulos
    Participant

    Solved.
    Also style.css & function.php in child theme are empty. is it ok?

    #553403

    iliaskanellopoulos
    Participant

    How i change size of this part of menu in the red border?

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    #553411

    Artem Temos
    Keymaster
    Xtemos team

    Download our original child theme files here: https://woodmart.xtemos.com/plugins/woodmart-child.zip

    If your original issue is solved, please create a new topic, and our specialists will provide you with all the necessary help ASAP.

Viewing 14 posts - 1 through 14 (of 14 total)