Split: Issue email wishlist product on sale

Hello could you please tell me where I can fix the cronojob?
I receive a copy of all the email sent by the website, and there is too many email sent to the one who has some item on the wishlist.
Best
Simone

Hello,

Thank you for reaching out to us. We’re here to help! To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.

We appreciate your cooperation and look forward to assisting you further.

Best regards,

I had a problem with the email sent from my website for wishlist.
it sends every day a reminder about what is left on the cart or if an items has a discount.
i would like to send less email, i don’t know maybe one after 2 days and one after week later.
and that’s it.

It sends one email per customer per product once you set a discount. There are no other ways to configure this email frequency.

to be honest i received more than one email,

this is an example of email sent by my website, and I received it as a copy.
the website send this email every day!

Attachments:

You must be logged in to view attached files.

Could you please send us a link to this product so we can add it to the wishlist and check these emails?

yes sure.
here we are

https://www.abworld.it/prodotto/tagbe30158teddy-cupido/

thanks

Hello,

We have added this product and got only one email about the discount for this product. We don’t get multiple emails for the same product.

Kind Regards

Hello didn’t you receive an email yesterday?

Hello,

Yes, we got it. Can you please send us your admin and FTP access so we can troubleshoot this?

Kind Regards

thank you

Please send us your admin access as well.

here we are

Hello,

We have fixed this issue on your website. Please test how it works and let us know.

Kind Regards

great i will check it and keep you updated.
thanks!

what was wrong?

It looks like a bug in the mechanism. We have rewored it a bit. Let me know how it goes.

[Author]

Posts