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Split: issue with theme custom css! :(

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #361425

    powas
    Participant

    Hi! I have the same issue that the custom CSS sometimes doesn´t load.

    Could you resolve this?

    Thanks,

    #361605

    Hello,

    Please restore the site from the backup, deactivate all the plugins, update the theme, update the plugins in Appearance > Install plugins.

    Then activate the plugins in Appearance > Install plugins and then activate other plugins one by one to detect which one causes the problem. We recommend updating other plugins as well before activating.

    Please let us know if the problem presists.

    Best Regards

    #361834

    Hello,

    Have you solved the problem?

    Best Regards

    #362138

    powas
    Participant

    Hi! no! I have detected that the problem appears when I make a change on my page. The first time I load it after changes, the CSS does not load correctly.

    I attached a capture of the code when that happens.

    Thanks

    Attachments:
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    #362207

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)