Split: Payment Gateway Plugin Not Working

I have the same problem. When I test it on the default WordPress theme, payment Payment Gateway works fine. When I install Woodmart or Woodmart child theme it doesn’t work. I need quick help.

Hi,

Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.

Thank you in advance.

When I click, Continue to the Payment Gateway, it doesn’t redirect to Payment Getaway, just refresh, and in the URL you can see this ?key=wc_order_lsJ80jBNvHDg8&order=131880

When I choose a default WordPress Twenty Twenty-Three theme, with the same plugins that I have on the website, everything works fine.

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Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

I did it, and it is the same.

Please, switch to the parent theme as well. And disable Elementor PRO temporarily too.

Kind Regards

I did it

Check how it works when the custom layout for the checkout is turned off. You can do this in Dashboard -> WoodMart -> Layouts.

Kind Regards

Thank you very much. I really appreciate your help.
Now everything works fine also on production.

You are always welcome. Feel free to contact us if you have any further questions.

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