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Split: Problem to Connect with Instagram

Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • #374586

    superaldo
    Participant

    Hello,

    I have the same problem, did you solved it ?

    Thank you

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    #374609

    Artem Temos
    Keymaster

    Hello,

    Please, send us your admin access so we can check what is wrong there.

    Kind Regards

    #374828

    superaldo
    Participant

    Hey,

    Thanks for your reply.

    #374835

    Artem Temos
    Keymaster

    Please, send us your website link as well.

    #374842

    superaldo
    Participant

    Oups sorry, I forgot it ^^

    #374853

    Artem Temos
    Keymaster

    It looks like a problem with your Instagram account because it works well with ours. If you want, you can give us your Instagram and Facebook access and we will check the configuration.

    Kind Regards

    #374861

    superaldo
    Participant

    Thank you

    #374925

    Artem Temos
    Keymaster

    We are not able to enter your account at the moment https://gyazo.com/e8df9595edd6065c71370ea9ef6c7e21

    #374926

    Artem Temos
    Keymaster

    We can’t access Instagram as well https://prnt.sc/4LhdZTEv1k8A

    #374928

    superaldo
    Participant

    I approve FB and send you code for IG

    #374942

    superaldo
    Participant

    Social login is for login with FB or Google or VK. It is not what I want.
    I want Instagram API integration to get my IG photos on my website. See the url attached in private section

    #374994

    Artem Temos
    Keymaster

    Hello,

    Could you please send us your FTP access as well?

    Thank you in advance.

    #375006

    Artem Temos
    Keymaster

    Also, we see that your Facebook identity is not verified and Facebook may block your account from using its API. You need to verify your identity first here https://www.facebook.com/settings/?tab=account
    https://gyazo.com/27dcefba55dd2f8eb999fa3fb3af29c8

    #375174

    superaldo
    Participant

    I have verified my identity but the problem is still here.
    My dev asks if ftp access to wp-content/themes is sufficient ?

    #375179

    Artem Temos
    Keymaster

    Please, give us FTP access to the website root folder.

    Thank you

    #375189

    superaldo
    Participant

    Access in private content.

    Thank you

    #375490

    Artem Temos
    Keymaster

    We have fixed this on your website. Please, check how it works now.

    Kind Regards

    #375505

    superaldo
    Participant

    Hello,

    Well done ! It works perfectly

    Thank you, have a good day

    #375506

    Artem Temos
    Keymaster

    You are welcome! Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 19 posts - 1 through 19 (of 19 total)

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