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Split: Recreating “Shop” page with theme

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #490270

    dejan.ilic.1908
    Participant

    Hello everyone,

    I’m facing an issue with my website where the cart pop-up isn’t functioning properly. Whenever I click on it, it opens up but only shows a white background. However, when I navigate to the cart page itself, everything appears fine.

    Additionally, I’m having trouble editing the footer. I’ve tried various widget add-ons, but none seem to work. Has anyone experienced a similar problem or have any suggestions on how to fix these issues?

    Any help would be greatly appreciated!

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    #490282

    Hello,

    Please disable the Elementor shipping cart widget in the Elementor > Settings > Integration.

    If it does not work, deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #490491

    dejan.ilic.1908
    Participant

    Please try to fix it.
    Also sticky header doesn’t work.

    #490609

    Hello,

    Please, confirm the permission for plugin deactivation. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #490758

    dejan.ilic.1908
    Participant

    Hello,

    i already send you the info, you have all permissions, please fix it as soon as possible.

    #490903

    Hello,

    The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly. https://gyazo.com/2a982c0d594b89aa66dd6e793fe00e73

    If you have any questions please feel free to contact us.

    Best Regards

    #491127

    dejan.ilic.1908
    Participant

    I think you didn’t understand what problem i have, here is again
    “Hello everyone,

    I’m facing an issue with my website where the cart pop-up isn’t functioning properly. Whenever I click on it, it opens up but only shows a white background. However, when I navigate to the cart page itself, everything appears fine.

    Additionally, I’m having trouble editing the footer. I’ve tried various widget add-ons, but none seem to work. Has anyone experienced a similar problem or have any suggestions on how to fix these issues?

    Any help would be greatly appreciated!”
    Please first turn on pop up at header builder when you try to fix the problem because now is turned off, my store is active and i’m losing orders because of this problem, cart popup doesn’t show anything, also footer doesn’t work, also sticky header, please fix it as soon as possible. You have all informations at private content at previous posts.

    Regards

    #491367

    Hello,

    I have checked and see the problem, I see you have corrected URL in the settings.

    I have submitted the case to our developers and we will get back to you.

    Best Regards

    #491381

    dejan.ilic.1908
    Participant

    Hello, is anyone available to fix my problem?

    #491532

    Hello,

    Sorry for the delay. I am waiting for the feedback from our developers. I will get back to you immediately.

    Best Regards

    #491714

    Hello,

    You need to set the “Hidden sidebar” for all the devices. https://monosnap.com/file/5kkGk7gnIS3QQCIletAnPIALfIQJLb

    When we deactivate all the plugins we see everything works. You have a custom CSS, which hides the cart content: https://monosnap.com/file/fVHFMAVOSiy5t9BqAynGDN8QqXh1Go

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 11 posts - 1 through 11 (of 11 total)