Split: “Show single variation” feature not working

[sinan.dizdarevic]

I am experiencing a similar issue with my online shop. Despite activating single product variations, the variants do not appear in search results. I am using the standard search functionality, not a custom plugin solution.

I have attempted to resolve this issue on my own without success.

Could you please provide a solution to ensure that single product variants are displayed in search results without showing their parent products?

Note: I have already disabled the visibility of parent products.

Thank you,
Sinan

• This topic was modified 1 year, 11 months ago by sinan.dizdarevic. Reason: Additional info
• This topic was modified 1 year, 11 months ago by Artem Temos.

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

[sinan.dizdarevic]

Hi,

Thanks for the reply.

I’ve tried disabling all plugins except for WoodMart Core, WooCommerce, and Elementor, but the issue persists. I’ve provided admin access in the private area for your review.

• This reply was modified 1 year, 11 months ago by sinan.dizdarevic.
• This reply was modified 1 year, 11 months ago by sinan.dizdarevic.

As we can see, most of the plugins are still turned on. Please disable them temporarily and switch to the parent theme in Appearance -> Themes.

Hi,

You can check it now. I tried it for the first time just to see how it works.

We tested the search page and it works correctly on your website now. Here is a screenshot https://gyazo.com/2afe53f6dea6d42929967a68bf893122

[sinan.dizdarevic]

Hi Artem,

It’s fine to search that way, but please use autocomplete from the left top corner. Take a look at the image for more details:

https://imgur.com/p7vNV4g

• This reply was modified 1 year, 11 months ago by sinan.dizdarevic.

Try to resave the product and check again.

Hi,

I’ve tried resaving, but the issue persists. It still displays the parent product instead of the variations.

Could you please help resolve this issue? I’ve paid for support to ensure this gets fixed, as I need to release the new version of the shop soon. However, this problem needs to be resolved first.

When I click the search button, only the parent product appears, with no variations displayed.

Check the image:
https://imgur.com/a/lVfRbvh

After resaving the product it works correctly on your website. Here is a video https://gyazo.com/8db38a2538384dbbba84deb694d6164f

[sinan.dizdarevic]

Please check my video in incognito mode.

• This reply was modified 1 year, 11 months ago by sinan.dizdarevic. Reason: diffierent url

[sinan.dizdarevic]

Looks like it was a problem on home page search. I solved it. It was a problem in menu.

Thanks Artem!

• This reply was modified 1 year, 11 months ago by sinan.dizdarevic.

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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