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Split: Some problems htpp 500 error and critical error

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #593338

    lucas-9932
    Participant

    I will check if this problem come to the server
    thank’s
    by the way other problem on our product, the additional information is no longer displayed even though it is available on each product

    #593432

    Artem Temos
    Keymaster

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #593501

    lucas-9932
    Participant

    Hello

    In fact it works good with defaut theme WordPress TwentyTwenty (attachment)

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    #593520

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #593538

    lucas-9932
    Participant

    Hello
    It’s okay everything is desactivated

    #593552

    Artem Temos
    Keymaster

    It seems to be hidden with some custom CSS code added via Theme Settings. Try to remove the code completely and check how it works.

Viewing 6 posts - 1 through 6 (of 6 total)