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Split: Template File: No Templates for condition > /themes/woodmart/page.php

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #565450

    arjen
    Participant

    Good morning,

    While I was building a page, the 500 error appeared while saving.
    I tried to activate and reactive all the plugins but the error persists, not allowing me to add or modify other pages.
    The Elementor debugger tells me “Template File: No Templates for condition > /themes/woodmart/page.php”.
    Could you help me?

    Greetings!

    #565482

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please temporarily disable any plugins not directly related to our theme. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #565520

    arjen
    Participant

    Hello Artem

    I have disabled all plugins except the essential ones listed and download a backup of website. You can proceed with debugging.

    Regards!

    #565525

    Artem Temos
    Keymaster

    We don’t see any problems with Elementor at the moment https://gyazo.com/e1626612d87a28d3e7f9e1accf29de80

    #565559

    arjen
    Participant

    Hello Artem,

    Can you do a test on a link in privatee content, now i can update the page but in frot end i cant see nothing.

    #565566

    Artem Temos
    Keymaster

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #565575

    arjen
    Participant

    hello Artem,

    I activated the theme TwentyTwenty, and there is a critical error on page. If iI deactivate elementor pro plugin i can the error disappears.

    Regards

    #565731

    Artem Temos
    Keymaster

    If the error exists on other themes as well then it is not caused by WoodMart. You need to contact plugin’s developers for help.

Viewing 8 posts - 1 through 8 (of 8 total)