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Split: Unable to create mega menu

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  • #257489

    lolofora
    Participant

    Hello there,

    I am having the same issue as in this post :
    https://xtemos.com/forums/topic/unable-to-create-mega-menu/

    I read it, your solution and before that the documentation and a video about it and i am still not seing anything.

    Of course i saved the menu, i checked that i had everything ticked in the screen option menu
    https://prnt.sc/wl6qph

    The php config seems fine :
    https://prnt.sc/wl6rty

    I have my html block shortcode ready to be pasted
    ie : [html_block id="203"]
    In the « description » field (that i don’t see) and i am stuck

    But this is all i see in the menu :
    https://prnt.sc/wl6rhw

    I spend more than 3 hours just on that so some help would be greatly appreciated 🙂

    #257550

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we could check it?

    Thank you in advance

    #257790

    lolofora
    Participant

    Thank you very much indeed for your swift reply, to be honest i am not really sure which plugin are not related to your theme, i installed really few and basic of them but when i installed your theme it asks to install some plugins and i just followed the instructions and installed what was requested.

    Thank you

    #257893

    Artem Temos
    Keymaster

    Here is a list of plugins related to WoodMart:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce

    Please, disable all other plugins so we can check.

    Regards

    #258388

    lolofora
    Participant

    Awesome!
    Thank you very much for that 🙂

    I found the plugin causing the issue “Suppamenu Pro” it was overwriting all your options in the menu editor.

    I am all good for now.

    Thanks again !

    #258395

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any questions.

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