Home Forums WoodMart support forum SSL Green Padlock is not working because all links in the theme is with http

SSL Green Padlock is not working because all links in the theme is with http

Viewing 30 posts - 1 through 30 (of 46 total)
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  • #36093

    Lateefuddien
    Participant

    I install woodmart theme into my wordpress site, whenever i open my website there is no green padlock visible in my address bar even though i purchased SSL certificate from hostgator, i contacted customer support of hostgator, they told me to remove to every link with “http” and replace it with “https”

    Please solve this issue.

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    #36099

    Artem Temos
    Keymaster

    Hello,

    We are glad to know that you considered using WoodMart for your web-site. I hope you will be happy with it.

    There are two places on your home page where resources are loaded with HTTP instead of HTTPS

    1. For one of your mega menu dropdowns and you can remove it editing this dropdown via Dashboard -> HTML Blocks with WPBakery page builder. https://gyazo.com/5e33ed6c8b539afed8cbfc87b5dd5cf6

    2. Background for your row with testimonials and you can remove it editing your home page https://gyazo.com/b974abf9300db2c6a26db1afc9650983

    Kind Regards
    Xtemos

    #36109

    Lateefuddien
    Participant

    WP Bakery Page Builder is not opening, see the attached image and could you please tell me which block should i change because there is lot of menu item in HTML blocks, if you can fix it then please do it

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    #36114

    Artem Temos
    Keymaster

    Try to edit your pages with backend editor if the frontend option doesn’t work for you.
    HTML Block is called – Menu-category-3.

    Regards

    #36119

    Lateefuddien
    Participant

    there is no Menu-category-3

    and could you please tel why front end is not working for me?

    how to go to back end?

    #36123

    Lateefuddien
    Participant

    could you please tell why there is no footer in every layout? how can i add footer to my website?

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    #36125

    Artem Temos
    Keymaster

    Please, provide us your admin access so we can check why you don’t have this HTML Block.
    Footer widgets can be configured via Appearance -> Widgets. Read our documentation about this https://xtemos.com/docs/woodmart/set-up-footer/

    #36132

    Lateefuddien
    Participant

    Please check why frontend WPBakery isn’t working & if possible remove http & add https

    #36133

    Artem Temos
    Keymaster

    What difficulties do you have editing your HTML Block and home page with WPBakery page builder to remove these images?

    #36134

    Artem Temos
    Keymaster

    Could you please also disable all extra plugins that are not related to our theme? You need to update our theme to the latest version 1.10 also.

    #36142

    Lateefuddien
    Participant

    WPBakery isn’t opening in my pc

    please disable or uninstall any plugin… i don’t need any plugin right now, i will install them later, if woodmart theme works fine i will install everything later

    #36144

    Artem Temos
    Keymaster

    Could you please provide us your FTP access also?

    #36146

    Lateefuddien
    Participant

    please tell where can get FTP details..

    #36152

    Artem Temos
    Keymaster

    You should get this information from your hosting providers.

    #36153

    Lateefuddien
    Participant

    removed

    #36154

    Lateefuddien
    Participant

    how delete this info..mistakenly i sent it publicly

    #36157

    Artem Temos
    Keymaster

    Check how it works now.

    #36163

    Lateefuddien
    Participant

    it is not working

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    #36165

    Artem Temos
    Keymaster

    Sorry, we turned on the debug mode. Now it should work without notices.

    #36166

    Lateefuddien
    Participant

    everything works fine in theme…but greenpadlock is not working..that is my main isuue..

    #36167

    Artem Temos
    Keymaster

    But did you replaced images as was guided initially? As we said, you need to edit the HTML Block and your home page and remove those two images.

    #36168

    Lateefuddien
    Participant

    could please do it…

    #36169

    Artem Temos
    Keymaster

    Sorry, but do you have any difficulties with that? It is just a few clicks with WPBakery builder. You will do a lot of such actions working with your content.
    If you can’t do this we will provide you a step by step instructions.

    #36170

    Lateefuddien
    Participant

    there is no Menu-category-3

    how can i change it?

    this is my issue

    #36171

    Artem Temos
    Keymaster
    #36172

    Lateefuddien
    Participant

    yes it is there..please send me step by step guideline how to change it

    #36175

    Artem Temos
    Keymaster

    Sorry, we gave you a wrong name, should be Category-block-4 not 3. https://gyazo.com/b2fa55533e53e0f194809dc6037e4d39
    We removed both images and now it should work correctly.

    #36179

    Lateefuddien
    Participant

    thank alot…. you have helped me alot…

    #36191

    Lateefuddien
    Participant

    hi, could you please send step by step instruction to remove links which contains http?

    because i have updated to another layout and same thing happens, green lock pad isn’t working.

    #36217

    Artem Temos
    Keymaster

    You just need to check all WPBakery ROWS elements and remove or replace their backgrounds, there are not any special steps here.

Viewing 30 posts - 1 through 30 (of 46 total)

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