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Sticky Column and Columns within Elementor Text Editor no longer working

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  • #292210

    chevaline
    Participant

    I noticed a few things have stopped working like the sticky column and columns within Text Editor in Elementor. You mention in the below post that it might be an issue with the last update…

    https://xtemos.com/forums/topic/elementor-sticky-column-does-not-work/

    Is it that what’s causing the bug and is there a timeline for it getting fixed?

    I notice the sticky columns still work on your demo site…

    https://woodmart.xtemos.com/about-us-2/demo/landing-gadget/

    Could you send me the same fix please?

    #292290

    Eric Watson
    Participant

    Hi,

    Could you please send us a link to your website where we can see this issue?

    Kind Regards

    #292333

    chevaline
    Participant

    Link in the private section.

    #292355

    Eric Watson
    Participant

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #292356

    chevaline
    Participant

    That’s a little tricky as some of the plugins are needed for customers to order. I’m happy to do this, but it sounds like I have the same problem as this post.

    https://xtemos.com/forums/topic/elementor-sticky-column-does-not-work/

    Elise mentions a bug that was being fixed in the next update. Before I take the site offline, can you confirm that this problem has been fixed? I don’t want to risk losing orders for a problem that’s already known to exist.

    #292362

    Artem Temos
    Keymaster

    It seems to be a different problem. Please, send us your admin access only so we can check your page structure.

    #292369

    chevaline
    Participant

    Login in the private section.

    #292393

    Artem Temos
    Keymaster

    Try to activate this option and test how it works https://prnt.sc/12x73d7

    #292394

    chevaline
    Participant

    Yep, looks like that’s the fix. Thanks Artem.

    #292395

    Artem Temos
    Keymaster

    Great, you are welcome!

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