Sticky Menu issue

Hello please I would like my menù doesn’t change when i scroll down and I don’t understand how to do it.

I think I set it right… should I add a code?

Thank you

Hi digitale,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Kind Regards,

[Hung Pham]

Sure

Thank you

• This reply was modified 3 months ago by Hung Pham.

Hi digitale,

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,
Hung PD

Yes sure,
do your test,
thank you

Hi digitale,

I reactivated all plugins and it worked again. Please check your site again.

Regards,
Hung PD

are you sure?

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Hi digitale,

I kindly recommend you to purge the cache of CDN, disable it temporarily and double check the issue after made the changes. https://ibb.co/Vp9fFFDY

Regards,
Hung PD

sorry can you send me a screen of what you see when you scroll down?

Ok now I see it correctly. Thank you!

Where the issue was? How can I customize it?

Sorry but the backend version is never updated. Can you help me also with it?

Thank you.

Hi digitale,

Please watch recorded video for better understanding https://go.screenpal.com/watch/cThroFn6bOh

Regards,
Hung PD

Thank you, yes I understand… but I didn’t understand where the issue was and how you solved it. Just to understand if I did something wrong in settings.

Thank you

Hi digitale,

I reactivated all plugins and it worked again. It may caused by plugins confliction.

Regards,
Hung PD

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