Previously, the website had a sticky navigation menu, which we have already disabled from the header and the theme settings. However, there is still a sticky navigation menu appearing on the side of the website.
Could you please advise how we can completely disable this side sticky navigation?
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP login details, so I can check and give you a possible solution.
We deactivated all third party plugins but the issues is still there. We can still see the side sticky menu.
So I’m sharing the login credentials with you.