Sticky Sidebar Issue

This topic has 7 replies, 2 voices, and was last updated 5 years, 2 months ago by Elise Noromit.

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July 4, 2019 at 5:02 pm #131379

toulip
Participant

Hi there,

I have a strange issue these two last months. While I have disabled all of the options related to the sticky sidebars on mobile devices for single product pages, this is still there. Always!

I am also attaching you here some screenshots for your most convenience.

Please, let me know how shall I fix this!

Thanks,

George,

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July 4, 2019 at 7:09 pm #131405

Elise Noromit
Member

Hello,

Please provide the site admin access to the private area we shall check.

Best Regards

July 5, 2019 at 5:28 am #131415

toulip
Participant

Hi there,

OK, I am doing this right now. But, please, let me know what was causing the problem. I do face the same issue on another 2 websites using your theme.

Thanks,

July 5, 2019 at 9:35 am #131450

Elise Noromit
Member

Hello,

You need to configure the product page layout without the sidebar in the Theme Settings > Product page > http://prntscr.com/oax8j9

Now check any of your products sidebars does not appear

Best Regards

July 5, 2019 at 10:00 am #131455

toulip
Participant

Hi again,

If I make the changes described above, then I will not have a sidebar at all.

I do want a sidebar on my single product pages, but not sticky on mobile devices. Just get it under related products while you scroll down. This is how it works on another website that I have built with your theme. Please, see the example on the following link:

https://hatziligos.com.gr/%CE%B7%CE%BB%CE%B5%CE%BA%CF%84%CF%81%CE%B9%CE%BA%CE%AC-%CE%B1%CE%BD%CF%84%CE%B1%CE%BB%CE%BB%CE%B1%CE%BA%CF%84%CE%B9%CE%BA%CE%AC-%CE%B1%CF%85%CF%84%CE%BF%CE%BA%CE%B9%CE%BD%CE%AE%CF%84%CF%89%CE%BD/%ce%b1%ce%b9%cf%83%ce%b8%ce%b7%cf%84%ce%b7%cf%81%ce%b5%cf%830/%cf%84%ce%b1%cf%87%ce%bf%ce%b3%cf%81%ce%b1%cf%86%ce%bf%cf%852212/vd%ce%bf-%ce%b2%ce%b1%ce%bb-%cf%84%ce%b1%cf%87-%cf%86%ce%bf%cf%85-l35-0-2159-50004502/

I am also attaching you a screenshot.

Let me know if I can have the same for the domain ahillia.gr

Thanks,

George,

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July 5, 2019 at 1:12 pm #131481

Elise Noromit
Member

Hello,

Please disable this option http://prntscr.com/ob0klc in the Theme Settings > General layout.

Best Regards

July 5, 2019 at 3:15 pm #131503

toulip
Participant

Hi there,

That perfectly worked for me!

Thank you so much guys. I am trying to solve this for above 2 months now.

I really appreciate your efforts on this.

Have a nice day!

Kind Regards,

George,

July 5, 2019 at 3:58 pm #131509

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards
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