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Store filters do not work properly

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  • Author
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  • #406511

    Ricardo Rodriguez
    Participant

    Go to the page, there are many filters selected, such as color, size and so on. and look, there are no filters at all. Why? what is this bug?

    #406512

    Ricardo Rodriguez
    Participant

    Also the category filter does not work correctly. I added a product to the lenan category, but it shows empty pages.

    #406575

    Hello,

    Please install the free Classic widget plugin if you have not done that yet.

    Then try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

    In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering.

    Best Regards

    #406606

    Ricardo Rodriguez
    Participant

    This only partially helped, it added 1 attribute out of all of them. There are at least 5 on the page and only 1 is shown

    #406988

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)