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store page keeps crashing

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  • #588658

    isacuhaci
    Participant

    I have explained this several times here, but the problem continues at regular intervals. I guess I lost a lot of customers just because of this.

    If I need to explain the problem again, the Store page looks like in the Screenshot. It may pass suddenly, but it crashes again.

    I tried with different themes, there is no problem with other themes.

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    #588668

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel so I can look closer at it.

    Thank you in advance.

    Kind Regards

    #588832

    isacuhaci
    Participant

    I added the login information

    #588944

    Luke Nielsen
    Keymaster

    Hello,

    Looks like it works well now – https://take.ms/gZs2D

    If you will see the same problem again, disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)