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Store page problem & product modul problem

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #462676

    kevintsamo
    Participant

    Hello,

    I’m writing again to let you know about the problem I’m having with my various product steps.

    The products display does not respect the import rules of the demo.

    Waiting for an answer from you.

    Attachments:
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    #462876

    Hello,

    I have been unable to visit your website because your site is in maintenance mode.

    This can sometimes help to resolve issues with caching. Try clearing your browser cache and reloading the page to see if the issue is resolved.

    If you have any questions please feel free to contact us.

    Best Regards.

    #462954

    kevintsamo
    Participant

    I have deactivated the maintenance mode and cleared the cache but the problem is not solved

    #463040

    Hello,

    Please deactivate all the plugins except these ones:
    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards.

    #463139

    kevintsamo
    Participant

    I deactivated the indicated plugins but it didn’t change

    #463140

    kevintsamo
    Participant

    Here is the capture of the activated plugins

    Attachments:
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    #463144

    kevintsamo
    Participant

    Here is the capture of the activated plugins

    #463197

    Hello.
    Your product images are not the same size.
    The best way is to upload images of the same height as well as the same proportion. Try to configure your images in Appearance > Customize > Woocommerce > Product Image
    https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

    But I have changed the product style and it is showing fine. Please try uploading the images with same size.
    Check back your site after completely clearing the browser cache.
    If you have any questions please feel free to contact us.

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)