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Store page problem & product modul problem
- This topic has 7 replies, 2 voices, and was last updated 2 years, 3 months ago by
Aizaz Imtiaz Awan.
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April 27, 2023 at 4:12 pm #462676
kevintsamoParticipantHello,
I’m writing again to let you know about the problem I’m having with my various product steps.
The products display does not respect the import rules of the demo.
Waiting for an answer from you.
Attachments:
You must be logged in to view attached files.April 28, 2023 at 9:27 am #462876
Aizaz Imtiaz AwanKeymasterHello,
I have been unable to visit your website because your site is in maintenance mode.
This can sometimes help to resolve issues with caching. Try clearing your browser cache and reloading the page to see if the issue is resolved.
If you have any questions please feel free to contact us.
Best Regards.
April 28, 2023 at 12:41 pm #462954
kevintsamoParticipantI have deactivated the maintenance mode and cleared the cache but the problem is not solved
April 28, 2023 at 4:59 pm #463040
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards.
April 29, 2023 at 10:04 am #463139
kevintsamoParticipantI deactivated the indicated plugins but it didn’t change
April 29, 2023 at 10:11 am #463140
kevintsamoParticipantHere is the capture of the activated plugins
Attachments:
You must be logged in to view attached files.April 29, 2023 at 10:19 am #463144
kevintsamoParticipantHere is the capture of the activated plugins
April 29, 2023 at 4:38 pm #463197
Aizaz Imtiaz AwanKeymasterHello.
Your product images are not the same size.
The best way is to upload images of the same height as well as the same proportion. Try to configure your images in Appearance > Customize > Woocommerce > Product Image
https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/But I have changed the product style and it is showing fine. Please try uploading the images with same size.
Check back your site after completely clearing the browser cache.
If you have any questions please feel free to contact us.Best Regards.
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