Home Forums WoodMart support forum store page product grid getting empty

store page product grid getting empty

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  • #630008

    agenciawebinfinite
    Participant

    Hello!

    The store page is the default one, created automatically, without any editing. I don’t understand why it’s looking like this. Can you help me?

    See what it looks like:
    https://www.lhstoreshop.com.br/loja/

    https://imgur.com/rxmpP9Z

    Even clearing the cache and everything doesn’t solve the problem…

    One way that got it working again is to access the permalinks page and save, it starts working again, but then stops working again.

    Can you help us with this?

    Note: Remember that all category pages with products work, ONLY THE STORE PAGE HAS THIS PROBLEM.

    Thank you.

    #630015

    Artem Temos
    Keymaster

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #630025

    agenciawebinfinite
    Participant

    Hello!

    It would be great to be able to do this, but the site is selling all the time, I can’t do this test on the production site…

    is there another way to test or simulate?

    #630037

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)