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Store page widget issue

Viewing 25 posts - 1 through 25 (of 25 total)
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  • #490065

    junyiiu97
    Participant

    I built multilanguage using the wpml plugin, but my store’s multilanguage page widget styles don’t match the widget styles on the default language page.

    #490181

    Hello,

    Can you please share the screenshot of your issue for a better understanding?

    Also, share the WP admin login details of your site so I will check and give you the possible solution.

    Best Regards.

    #490216

    junyiiu97
    Participant

    I’d like to get the errors correct.

    Attachments:
    You must be logged in to view attached files.
    #490444

    Hello,

    I have found that you are using the old version of the theme. Please update the new version of the theme “WOODMART WordPress NEW: 7.2.5 RELEASED” and update the required plugins and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    Best Regards.

    #490620

    junyiiu97
    Participant

    I’m having this problem when upgrading my theme.Please help me to solve this problem:

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Updating Theme woodmart (1/1)
    Downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=wlKNl1aVYc8TaaUp3i0DRugl7o8NoIpGTAOuCGlp1692604058…
    Unpacking the update…
    Installing the latest version…
    Theme update failed.
    An error occurred while updating woodmart: Could not move the old version to the upgrade-temp-backup directory.

    Some of your translations need updating. Sit tight for a few more seconds while they are updated as well.

    Updating translations for Elementor Pro (ar)…
    Download failed. Unauthorized

    Updating translations for Elementor Pro (de_DE)…
    Download failed. Unauthorized

    Updating translations for Elementor Pro (es_ES)…
    Download failed. Unauthorized

    All updates have been completed.

    #490621

    junyiiu97
    Participant

    I changed the name of the child theme, then I downloaded the latest version in Theme Forest and now I have three woodmart themes in my console, what should I do?

    Attachments:
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    #490800

    Hello,

    Activate the new version of theme 7.2.5.

    Best Regards.

    #490894

    junyiiu97
    Participant

    I have never been able to solve the problem of sidebar styles in other language stores, please help me to solve it!

    #491134

    Hello,

    Please delete the duplicated parent theme and outdated theme, you now have two themes. Please check the access, I cannot log in, I will help to update the theme. Please make a full backup of your site.

    If you have any questions please feel free to contact us.

    Best Regards

    #491157

    junyiiu97
    Participant

    I need you to help me with all of this, I apologize for you not being able to log in, etc., there was a bit of a problem with the account I provided and I will update the account password.

    #491370

    Hello,

    Please install the classic widget plugin, then select the language of the widget. You need to add as many widgets as many languages you have and select the appropriate language for every language.

    If the problem remains after the installation of the classic widget, let us know.

    We will double-check.

    Best Regards

    #491400

    junyiiu97
    Participant

    I have installed installed the Classic Widgets plugin, but it doesn’t do anything. Can you help me to check it? I need you to wait for me my console to help me fix it, I have sent you the account password.

    #491555

    Hello,

    Add a widget clone for every language and select the appropriate language: https://gyazo.com/9e02fec9ee851517973c7b2e1e84d70b

    As a result, you need to have a “battery” for every language.

    If you have any questions please feel free to contact us.

    Best Regards

    #491599

    junyiiu97
    Participant

    I understand what you’re saying, but what I’m trying to address is the styling of the store filter widget. I want to set it to the style in the attachment, I changed the widget to WOODMART WooCommerce Layered Nav and he didn’t change it to the style I want!

    Attachments:
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    #491821

    Hello,

    Please check this screen to see how to configure it: https://gyazo.com/e980e62c29549f1a06d3477e881f6c35

    If you have any questions please feel free to contact us.

    Best Regards

    #491826

    junyiiu97
    Participant

    No matter how I set it up, it never changes its style, can you get into my console and check it thoroughly for me?

    #492057

    Hello,

    You have two parent themes: https://gyazo.com/f15203d1a60af518bb93305dbeec3e99 delete that one is not valid, make sure the remaining is updated, then update if necessary.

    As soon as you have the updated and plugins in the Appearance > Installed plugins are updated, let us know if the problem remains.

    If it does, deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has been resolved, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #492380

    junyiiu97
    Participant

    I’ve followed your tips step-by-step in full, but it’s not working and I’m going to give up.

    #492688

    Hello,

    We are checking now and we see you have removed all the widgets and we cannot figure out the problem.

    Most likely the problem was caused by an incorrect description translation in German: https://monosnap.com/file/Bb6VvId6xtJD6mGNe86Eots2P9mvux it has excess <br/>

    Please check your translations.

    Best Regards

    #492910

    junyiiu97
    Participant

    I solved the problem you raised, when I reset the gadget the problem is still not solved, can you please log in to my website to help me solve the problem with the gadget once and for all? I have made a backup of my website.

    #493177

    Hello,

    You have one brand and all the products are added to this brand. Please create at least one more brand with other products to provide the filter option to sort out.

    If you have any questions please feel free to contact us.

    Best Regards

    #493296

    junyiiu97
    Participant

    My problem is with the sidebar widget style, not with the widget filter. I’m trying to set my sidebar style to the attached style, I set the sidebar widget to “WOODMART WooCommerce Layered Nav” but it doesn’t do anything, can you understand what I’m saying?

    Attachments:
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    #493525

    Hello,

    Please configure the attributes as I mentioned, they are not reflected to see if the styles work properly.

    If you have any questions please feel free to contact us.

    Best Regards

    #493545

    junyiiu97
    Participant

    I’ve done what you said and it’s clear that your method doesn’t work, I’m going to upload a demo of the filter styles compared to my current filter styles I hope you can see what I need to do.

    Attachments:
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    #494123

    Hello,

    Shop page on demo is created with Woocommerce builder of WoodMart allowing to create custom templates for product pages and other functional pages that are not editable by default.

    Please check this manual: https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart

    Your shop page layout is disabled now and the shop page is default now. You can import the layout: https://monosnap.com/file/mRkaTtkNMLbpkHV2WKeFsWIvieLFXd

    In addition, you can set the background for filters and you will get the same as on the demo.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 25 posts - 1 through 25 (of 25 total)