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Strange Issue on ADMIN

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #130044

    gzelasco
    Participant

    Please see attached screenshot

    #130045

    gzelasco
    Participant

    Again

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    #130066

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #130079

    gzelasco
    Participant

    Could you please let me know wich pluings are mandatory for the theme?

    #130110

    Hello,

    Here is the list of theme related plugins:

    CMB2
    Redux Framework
    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Please deactivate all the rest, check the issue, then activate one by one detecting which one causes the problem.

    Best Regards

    #130191

    gzelasco
    Participant

    Hi, I followed your steps and instructions, but the issue persists

    Could please take a look?

    #130224

    Hello,

    Have you added any code to the header of the theme? You need to delete the current parent theme and upload and install the theme from your ThemeForest account again.

    Best Regards

    #131057

    gzelasco
    Participant

    Hi Buddy, As you recommended we delete the parent theme and we upload the new fresh,
    But the issue still there

    Could please take care of this?

    #131082

    Hello,

    I do not see any problem now https://gyazo.com/9ed8426642a6c1a1d5d9b0d838a38fdb

    Please clarify the problem if any.

    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)