Strange thing happenin on Revolution Slider

Hello, something strange is going on with Revolution slider. In the first slide the image is cut, I share 2 screenshots:

2023-04-01 Revolution Slider problem .jpg
2023-04-01 Revolution Slider problem (Screenshot n2).jpg

And the last one:

1-4-23 Everything is updated

I await for your reply

Kind regards,

Javier.

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Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

Thanks,

I’ve installed and activate “Storefront” but the issue remains.

Can i share you site access to see whats going on? or if you have another suggestion i can try it. Anyway this is really weird.

I’ve attached you 2 screenshots,

Thanks!

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Hello,

It means WoodMart theme does not influence.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
If you use the child theme, switch to the parent theme.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hi, thanks. i’ve followed your instructions but the problem remains. (I’ve attached screenshots)

Any other suggestion? i can share you site access.

kind regards.

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Hello,

Please set the image on the background. In addition, try different image sizes for the first slide.

If you have any questions please feel free to contact us.

Best Regards

Hi Elise,

Thank you so much. I’ve never had this problem in this site but suddenly it happened.

I followed your suggestion to put the image at the background and it worked. thank you so much!

I ‘ve another doubt,

Site icon is active on the site but is not being showned, i’ve attached screenshots

Thanks again.

https://trigosdeloeste.com.ar/

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Hello,

Please check the SSL settings, you would better contact the host support on this issue.

If you have any questions please feel free to contact us.

Best Regards

Hi,

excuse me for my late response,

SSL Settings? but i have plenty of wordpress sites on this hosting (Hostinger) and i’m not having this issue.

i have changed the general settings (I’ve attached screenshot), maybe installing and ssl plugin you mean? but anyway i don’t think this should be the problem

i await for you reply

Thank you!

Kind regards

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Hello,

Please if you see the same problem on any other theme, it means Woocomart does not cause the problem. You need to check every slide and every layer. Please refer to the Slider Revolution documentation to find the option to achieve the desired result.

If you have any questions please feel free to contact us.

Best Regards

Hi,

i’m talking about the site icon (Favicon) i’ve attached screenshots.

Can you tell me how to resolve this?

Kind regards.

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Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

Hi,

I’ve tried with storefront and the problem remains.

i’ve attached screenshots.

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Hello,

You would better consider purchasing a premium license of the Slider Revolution and contact their support so that they could guide you in the settings as per your needs.

Our support covers the configuration of the WoodMart theme and /or fixing bugs related to the theme.

You have checked the Slider on the default theme and you see that the Slider problems relate to the settings but not the theme.

Alternatively, you can search for video tutorials on youtube.com

If you have any questions related to WoodMart please contact us we will gladly assist you.

Best Regards

Sorry but you are not reading what i’m saying.

What does slider revolution have to do with not seeing the site icon?

AGAIN, THE PROBLEM IS THAT SITE ICON IS NOT BEING SHOWNED. THANKS.

Hello,

Slider revolution does not influence site icon: https://gyazo.com/44823cf73961b906617f919860825810

You can set the site icon in Appearance > Customize > Site identity.

The logo is changed in the Header builder https://xtemos.com/docs-cat/header-builder/?theme=woodmart

If you have any questions please feel free to contact us.

Best Regards

[Author]

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