Stripe

Hi it seems i have an issue with the basel theme and stripe
i have installed stripe, all is fine, its active on stripe side

I did a test before i launch, i put in the CC etc
when i place order i always get this error:

Credit Card Number is a required field.
Credit Card Expiration is a required field.
Credit Card CVC is a required field.

Even after i put all the info? any idea?
i have the same stuff installed on another site works fine.

Hello,

Does it work with standard wordpress theme? Could you please provide us your FTP access so we could check what is the problem?

Thank you

Hi i provided u the ftp information please advise

thanks

Sorry, but we can’t connect your server. Could you please check the access?

Regards

You need to use SFTP or it wont work

Still can’t connect

Regards

here is the info again, i even attached screenshot

Attachments:

You must be logged in to view attached files.

Hi,

We spent a few hours looking for the solution but it seems to be a not our theme issue. We checked with standard theme and it works the same way. It means that it some plugin error

Regards

Interesting, thanks! ill try a different plugin so weird works on my otehr sites

thanks again

Glad to help you. Contact us if you have any additional questions or concerns.

changing to a difffrent stripe plugin worked
thansk for your time, great CS 🙂

We are glad that you have solved the issue 🙂

[Author]

Posts