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style sheet missing

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #496622

    moiznabi
    Participant

    hi, something wrong with the theme. i am getting following errors.

    n75312pr Stylesheet is missing.

    also customer are not able to checkout from the site. theme is broken

    #496639

    Hello,

    Please try to reload the theme, make the full backup of your site, and upload the theme ZIP in the Appaearcne > Themes > Add new > Upload.

    If the checkout does not work in this case, deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #496651

    moiznabi
    Participant

    hi, i have re-uploaded the theme and it is still giving style sheet missing error.

    #496654

    moiznabi
    Participant

    sorry forgot to mention, variable product variations option is also not expanding. i have variable product packs and now i cant change price as i could by expanding the products.

    #496764

    Hello,

    This style relates to another theme, it seems you have deleted the previous theme incorrectly.

    Please try to delete that: https://gyazo.com/30892683c5fc66d15ac892d7e6171cb1

    If you have any questions please feel free to contact us.

    Best Regards

    #496798

    moiznabi
    Participant

    ok thanks. what about the other problem? shipping method loading indefinitely?

    #496998

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)