Styles knock off the header and parts of page sections upon activating wpbakery
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I have recently updated all plugins and it screwed things up like my header and parts of pages. When i disable wpbakery the header seems to be back but pages that was built by wp bakery wont work. How do i resolve this.
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This topic was modified 2 weeks, 1 day ago by
sri.k.
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Hello,
Thank you very much for purchasing our theme and reaching out to our support center.
We recently reviewed your website, but we didn’t find the issues you mentioned. Here are the screenshots for your reference:
https://gyazo.com/0d93dc3af49b8bb4fb8016bc3701bed0
https://gyazo.com/032e961a4d8d3a22a4c2b5fec8f74226
Kind regards,
XTemos Studio
Hi please check it out now. https://mychoice.srinadh.it.com/ It keeps breaking header and other styles, but these work normally when i disable wp bakery plugin also i couldnt update the plugin to latest version.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hi i think its because of the plugin ” WooCommerce Product Add-Ons ” upon activating and deactivating this fixes the problem however we still need this plugin for our site. Can you let me know if this is a compatibility issue?
This plugin shouldn’t cause such issues. Please try to deactivate all the other plugins and leave this one active so we can investigate this ourselves.
Hi please find the logins below. Looks like when i enable and disable these extra plugins seems to effect the site for some reason.
As we can see, the HTML markup of the entire page is broken when the plugin is active. Probably, there is a bug in the current version. Please update the plugin to the latest version and let me know so I can check if it helps.
Hi Thanks for your reply. I did update the plugin to the latest version. However it still seems to have the same issue. Can you review and let me know please.
Hello,
Please, send us your FTP access as well for further troubleshooting.
Kind Regards
please find details below.
Actually, the bug is inside the plugin Request a Quote for WooCommerce. It doesn’t clear the HTML buffer correctly https://monosnap.ai/file/q8CyH8Ymxw4auAgbfBTsyNRopugb9K
You need to contact the plugin’s developers for help or disable it on your website.
Thank you for piointing out i am in touch with plugin support and will get back if required.
