Styling not loading

Hi,

We need the styling for the woocommerce products in carousels etc. to load on all pages. They do not seem to load, as seen in the picture below. How can we force it to load on all pages? Is there anything in adnvanced script control i need to activate or is it CSS related?

https://explain.helloretail.com/rRuOXOE9
https://explain.helloretail.com/Wnu747Av

Thanks!

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

I added the information.

For you information, we are using our own carousels for AI recommendations. They work as long as the styling is loading on the pages. You can use the carousels under the single product page as check: https://prnt.sc/mtFLpP7g_sCZ

Hello,

How did you show this product?

This does not default products. Please check this manual to show the products with the theme styles: https://woocommerce.com/document/related-products-up-sells-and-cross-sells/

Best Regards

[hpb]

Hi Elise,

We use a personalization carousel grid, thats tapped into the themes design. After the latest update, woodmart stopped loading the styling. I created a 1 min 48 second video below in loom to show what the issue is on the site.

Basically something new with the woodmart update is making so certain styling does not load, unless we use WP bakery carousel.

Thanks! The loom video is in ekstra information

• This reply was modified 3 years, 1 month ago by hpb.

Hello,

Our support does not cover investigating, fixing, or customization third parties code, fictionality, or customization. You will need to contact the developer or other code provider on this issue.

Best Regards

Hi Elise,

This is caused by the theme and not the third party. The woodmart theme is made to only load part of the theme. This should be covered by the theme.

I will do custom styling on it. Thanks for the help.

Hello,

If you have any questions please feel free to contact us.

Best Regards

[Author]

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