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Sub Menu Position Problem

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  • #158716

    hwhwh1224
    Participant

    1. At the main page or shop page Menu function perfectly.

    2. But at the “product” page. Menu doesn’t work. The position is wrong.

    How can i fix this?

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    #158744

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #158836

    hwhwh1224
    Participant

    I will provide information

    #158838

    Artem Temos
    Keymaster

    Please, keep all plugins turned off so we can check.

    #158860

    hwhwh1224
    Participant

    If i turn off Woocommerce and Wodecorem WPML you cannot see the menu. So i trun offed every other plugin

    #158867

    Artem Temos
    Keymaster

    There are still a few plugins that are not related to our theme active. You can keep WPML and WooCommerce.

    #158870

    hwhwh1224
    Participant

    WooCommerce Admin
    WooCommerce Advanced Bulk Edit
    WooCommerce Multilingual
    WooCommerce PDF Invoices & Packing Slips
    WooCommerce Price Per Unit
    WooCommerce Services
    WooCommerce Stripe Gateway
    WooCommerce Weight Based Shipping
    Woodmart Core
    WPBakery Page Builder
    WPML Multilingual CMS
    WPML String Translation
    WPML Translation Management
    우커머스 ( Woocommerce – Korean word )

    So… which plugin do i need to turn off?

    #158872

    Artem Temos
    Keymaster

    These plugins are not related to our theme and WPML

    WooCommerce Admin
    WooCommerce Advanced Bulk Edit
    WooCommerce PDF Invoices & Packing Slips
    WooCommerce Price Per Unit
    WooCommerce Services
    WooCommerce Stripe Gateway
    WooCommerce Weight Based Shipping
    우커머스 ( Woocommerce – Korean word )

    #158970

    hwhwh1224
    Participant

    Yeah, i disabled every plugin not related to theme. But “우커머스” is Woocommerce ( it is translated because of WPML plugin / 우커머스 = Woocommerce ) so,, i think i don;t need to deactivate it.

    #158988

    Artem Temos
    Keymaster

    It seems to work correctly now. Please, check from your side.

    #159052

    hwhwh1224
    Participant

    Oh,,, yes it work now. Can you tell me what was the problem?

    #159053

    hwhwh1224
    Participant

    No… the problem started again just right After i turn on the plugin

    #159090

    Artem Temos
    Keymaster

    Then you need to turn on all plugins one by one to see which one breaks the JS functionality with some error in the console.

    #159094

    hwhwh1224
    Participant

    Uh… ok. So what exactly i need to do?

    #159100

    Artem Temos
    Keymaster

    You need to identify which plugin causes this error and then contact plugin’s developers for help. There is an error in the JS console and it breaks all the JS functionality on the page. We can’t do anything in our theme to fix the error in that plugin.

Viewing 15 posts - 1 through 15 (of 15 total)