Subject: Elementor Not Loading with WooCommerce and Slider Revolution Active

<p>Hi XTEMOS Support Team,</p>

<p>I hope this message finds you well. I am experiencing an issue with Elementor not loading when using the Tethys – Fashion and Minimalism Theme alongside WooCommerce and Slider Revolution. Here are the steps I have taken so far to resolve the problem:</p>

<h3>Troubleshooting Steps Taken:</h3>

1. Update Everything: Ensured that WordPress, Elementor, WooCommerce, Slider Revolution, and the Tethys theme are all updated to their latest versions.
2. Check for Conflicts:
   • Deactivate Other Plugins: Deactivated all other plugins except Elementor. If Elementor worked, reactivated each plugin one by one to identify any conflicts.
   • Switch Themes: Switched to the default WordPress theme, which allowed Elementor to work. This indicates the issue likely lies with the Tethys theme.
3. Enable Safe Mode:
   • Went to Elementor > Tools > Safe Mode.
   • Activated Safe Mode and tried opening Elementor again.
4. Increase PHP Memory Limit: Increased the PHP memory limit by adding the following line to wp-config.php:

   define('WP_MEMORY_LIMIT', '256M');

5. Check for JavaScript Errors: Opened the browser’s developer console (F12) to check for any JavaScript errors when trying to open Elementor, but found no specific clues.
6. Enable Debugging:
   • Added the following lines to wp-config.php to enable debugging:

     define('WP_DEBUG', true);
     define('WP_DEBUG_LOG', true);
     define('WP_DEBUG_DISPLAY', false);

   • Checked the debug.log file in the wp-content directory for errors.

<p>Despite these efforts, Elementor still does not load when the Tethys theme is active along with WooCommerce and Slider Revolution. I believe there may be a compatibility issue between the Tethys theme and these plugins. Could you please assist me in resolving this conflict? Any guidance or solutions you can provide would be greatly appreciated.</p>

<p>Thank you for your support and prompt attention to this matter.</p>

<p>Best regards,</p>

<p>Azeez<br>
[email protected]</p>

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Hello,

I would like to request temporary admin access to the website to take a better look at the issue there.

Thank you for your time.

Kind Regards

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