Submit button in the review section of the product page
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On my website, the Submit button in the review section of the product page is not working. I’m unable to figure out where the issue is coming from. Could you please help me investigate and fix it? Thank you!
It’s not just this product page. The Submit button is also not working on the other product pages.
Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.
Best Regards.
Hello,
Thank you for your reply.
I followed the troubleshooting steps you provided and found that both Blacklist Manager Premium 2.7.1 and WooCommerce Price Based on Country 4.3.3 can cause this issue.
The issue with WooCommerce Price Based on Country was resolved after upgrading it to the latest version, 4.3.4.
I am currently discussing this issue with the developer of Blacklist Manager Premium.
Thank you.
Hello,
Thank you for testing and for providing the detailed information.
We’re glad to hear that updating WooCommerce Price Based on Country to version 4.3.4 resolved the issue related to that plugin.
Regarding Blacklist Manager Premium, please continue working with the plugin developer to investigate the compatibility issue. Since the Submit button works when the plugin is deactivated, the issue appears to be related to the plugin’s compatibility with the review functionality.
If you need any further assistance from our side after receiving feedback from the plugin developer, please let us know.
Best Regards
.
