Suffix not showing

[i.gonzalezd]

Hello again, after switching my past theme to Woodmart the suffix suddenly dissapeared.

Can you help me please?

Thanks,

• This topic was modified 1 year, 4 months ago by i.gonzalezd.

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Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards.

[i.gonzalezd]

Hi, I attached the site credentials below.

Thanks!

PS. Don’t take into account the attachment, I uploaded it by mistake

• This reply was modified 1 year, 4 months ago by i.gonzalezd.
• This reply was modified 1 year, 4 months ago by i.gonzalezd.

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Hello,

Could you please check how it works with the default WordPress theme like WooCommerce Storefront to understand whether it is our theme issue or not?

Best Regards.

I changed the theme and it doesn’t show the suffix. Where do you think could be the issue?

Thanks,

Hello,

Please deactivate all the 3rd party plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

If the issue remains, Please contact the woocommerce community in this regard. They will guide you better because this functionality comes from WooCommerce.

Best Regards.

Ok, thanks for the reply.

Regards,

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

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Best Regards.

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