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Suffix not showing

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  • #581359

    i.gonzalezd
    Participant

    Hello again, after switching my past theme to Woodmart the suffix suddenly dissapeared.

    Can you help me please?

    Thanks,

    • This topic was modified 5 months, 2 weeks ago by i.gonzalezd.
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    #581440

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards.

    #581843

    i.gonzalezd
    Participant

    Hi, I attached the site credentials below.

    Thanks!

    PS. Don’t take into account the attachment, I uploaded it by mistake

    • This reply was modified 5 months, 2 weeks ago by i.gonzalezd.
    • This reply was modified 5 months, 2 weeks ago by i.gonzalezd.
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    #581988

    Hello,

    Could you please check how it works with the default WordPress theme like WooCommerce Storefront to understand whether it is our theme issue or not?

    Best Regards.

    #582216

    i.gonzalezd
    Participant

    I changed the theme and it doesn’t show the suffix. Where do you think could be the issue?

    Thanks,

    #582299

    Hello,

    Please deactivate all the 3rd party plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    If the issue remains, Please contact the woocommerce community in this regard. They will guide you better because this functionality comes from WooCommerce.

    Best Regards.

    #582477

    i.gonzalezd
    Participant

    Ok, thanks for the reply.

    Regards,

    #582558

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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