Support Required

1. MailChimp account Linked – Still it showing not connected, so please Configure it Properly (Add Newsletter Option in Home Page)

2. Gmail & Facebook Linked for Login / Registration

If we login for Gmail or Facebook in Checkout page means it was asking for all credentials after entering everything the page comes to my account page & asking again for login..

3.Footer Logo Disappears most of the time..

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Hello,

1. Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

2. Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, send all the pages settings screens to the private area.
Best Regards

3. Footer logo – please provide the valid access I cannot login.

Best Regards

PFA

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Hello,

I see the logo in the Footer very clearly: https://prnt.sc/tzg60r

Please specify how can I reproduce the problem? Try to clean the cache and check again.

Best Regards

Hi Deactivated All Plugins, Still I am facing the same issue.. Please check & Rectify

1. MailChimp account Linked – Still it showing not connected, so please Configure it Properly (Add Newsletter Option in Home Page)

2. Gmail & Facebook Linked for Login / Registration

If we login for Gmail or Facebook in Checkout page means it was asking for all credentials after entering everything the page comes to my account page & asking again for login..

Gmail & Facebook API Credentials..

Hello,

As for the MailChimp form. Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

Facebook and Google login are provided on My account page. They are not in force in the Checkgout page.

Best Regards

Ok will you please guide me how to force Gmail & Facebook to Checkout page..

Mailchimp will check your procedure and update you

Hello,

Unfortunately, there is no option to integrate it in the checkout page. This functionality is provided for My account.

Best Regards

Ok function is provided to my account means why it was not working..

It always redirects to my account if you login with Facebook and Google. It is not possible to keep it on checkout, unfortunately.

It redirects to my account page but nothing happens after redirection… Please find this video for your reference..

https://drive.google.com/file/d/1Qld19w_pQASm2XDb6w5wgTjHyVvWyNPt/view?usp=sharing

Try to enable “Alternative login mechanism” option in Theme Settings -> Login / Register and check how it works.

Already those options are active

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OK, then try to disable it and check again. If it will not help, please, disable all external plugins.

Disabled & Checked No Change…

All Plugins Disabled No… Please check & rectify it from your end..

This option is still enabled so you didn’t disable it.

Disabled & Checked No Change… So again that option enabled from my end..

But we asked you to disable it. Please, disable and let us check this.

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