Support Shipping adress?

Hey,

you don’t support a shipping adress, do you? I couldn’t find it in the demos.

Thanks!

Hello,

This is configured in Woocommerce > Settings > Shipping > Shipping options.

Best Regards

Hey,

yes I know. I mean, if the customer can use another shipping address in the checkout? Apart from this textarea?

Thanks

Hello,

The Woocommerce does not support the second shipping address. There may be one billing address and one shipping.

Best Regards

Hey,

no, not a second shipping address. I want to see more lines for an adress, name and surname instead of this textarea. Is that possible?

Thanks

Hello,

The default Woocommerce does not provide such and option you will have to fund a plugin for the purpose.

Best Regards

Hey,

of course it provides the possibility to add such fields, I’ve seen it in one of your demos, too. What do I have to do, to see them? See screenshots attached.

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Hello,

If the billing address is different from the shipping address, you can configure the option to provide two sets of fields: billing address and shipping address. It is configured in Woocommerce settings.
Woocommerce > Settings > Shipping > Shipping options.

There is no option to provide two shipping addresses.

Best Regards

Hey,
I don’t want 2 shipping addresses. I’ve found the settings. Which do I need. See screenshot for recent setting. Shipping is always free, by the way.

Thanks!

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Hello,

That is what I said to do in #169496 If you have any questions please feel free to contact us.

Best Regards

But is it correct!? I still can’t see anything…

Hello,

If you need to send to the different address mark the checkbox as shown: https://gyazo.com/a5455f7061c4c916c63201ee474f9420

Please refer the Woocommerce documentation to configure your shop as per your needs https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/

Best Regards

Hey,

Is this so hard to understand!? I can’t see the part you are showing me in the video on my page. I just want to know, why I can’t see it! I got it so far, that there is the class “woocommerce-shipping-fields” where all the other elements wherer attached to in your demo. The question is, why it isn’t in my shop… I hope it is clear now.

Thanks!

Hello,

This video screen is made on the checkout page from your site https://gyazo.com/a5455f7061c4c916c63201ee474f9420′

Please check your problem on the Storefront theme (Theme developed by Wooommerce it is free). If you have a problem with the Storefront theme as well, it means that our theme does not cause the problem. Please refer to the Woocmmerce documentation or contact Woocommerce support.

Best Regards

Ok, thanks for your help and sorry for the inconvenience. I solved it. Shipping address and costs aren’t shown for virtual products. If you add a non-virtual product to your cart, you can see everything.

Thanks

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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