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Svg Error

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  • #656740

    akarforyou
    Participant

    I’ve installed the Woodmart theme three times, but each time I encountered random strings appearing at the beginning and end of every SVG file, along with an error.

    Example below
    https://akaarbd.com/wp-content/uploads/2023/04/wd-furniture-chair-1.svg

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    #656980

    Luke Nielsen
    Keymaster

    Hello,

    Send access to the admin panel and confirm the permission for plugin deactivation.

    I await your response.

    Kind Regards

    #657618

    akarforyou
    Participant

    I have shared it in Extra Information section

    #657632

    akarforyou
    Participant

    Also, the header icons were replaced with text, and I don’t know why or how this change is happening. Please see the reference image

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    #657718

    Luke Nielsen
    Keymaster

    Hello,

    Please send me full access – https://prnt.sc/5ZJMHo8prGnH so I can check it more deeply.

    Thank you in advance.

    Kind Regards

    #657725

    akarforyou
    Participant

    Hello,

    Gave you the administrator privilege.

    Best Regards

    #657732

    akarforyou
    Participant

    Hello,
    I’ve encountered another issue: when trying to select an SVG for a menu item, it shows “No items found” in the WordPress media library, even though there are over 190 assets available.

    Best Regards

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    #657788

    Luke Nielsen
    Keymaster

    Hello,

    With the new SVG images, I do not see the issue, also you need to set the “Images” in the filter to see them – https://prnt.sc/Lhlwoz_3T2bO

    https://prnt.sc/INO4S5ts9N0i

    If you need those default SVG images, may I reimport the demo?

    Kind Regards

    #657825

    akarforyou
    Participant

    yes please reimport the demo

    #657902

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Could you please update access to the admin panel? https://prnt.sc/3_XGKOBEpRuM

    Kind Regards

    #658102

    akarforyou
    Participant

    I have shared the updated credentials again. Please make it fast, as I need to start uploading my content.

    #658304

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for your time and patience.

    Please send FTP access to the server files so we can look deeper into this issue.

    Kind Regards

    #661303

    akarforyou
    Participant

    I have given the access

    #661453

    akarforyou
    Participant

    Please explain the problem and why it is occurring so that I can also solve it if it happens again.

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Viewing 14 posts - 1 through 14 (of 14 total)