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SVG Problem

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #253957

    Islam-zalloum
    Participant

    Hello,
    SVG images do not appear on the website when uploaded!!

    Attachments:
    You must be logged in to view attached files.
    #254015

    Hello,

    Please open your SVG file with some editor like Sublime Text or default system text editor and add height and width attributes to your <svg> tag like it is shown on the screenshot https://gyazo.com/83fd36b0bb9628bb1aed2bd3d5d063c5

    Then upload the file back to the dashboard. Then clear cache and check back.

    If you are still unable then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios.

    #254082

    Islam-zalloum
    Participant

    it’s not working
    Can you Explain more because I’m not a developer!

    #254092

    Hello,

    The height and width of the SVG file are not mentioned, that’s why it has not appeared in most cases.

    So that’s why I asked you to open your SVG file with some editor like Sublime Text or default system text editor and add height and width attributes to your <svg>tag like it is shown on the screenshot https://gyazo.com/83fd36b0bb9628bb1aed2bd3d5d063c5

    Then upload the file back to the dashboard. Then clear cache and check back.

    If the issue still continues then provide with the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #254101

    Islam-zalloum
    Participant

    can you check the screenshot attached

    Attachments:
    You must be logged in to view attached files.
    #254118

    Hello,

    I saw the screenshot you attached.

    Now save the file and try reuploading the file to your website and check after clearing the browser cache.

    Best Regards.

    #254125

    Islam-zalloum
    Participant

    Same problem
    help me 🙂

    Attachments:
    You must be logged in to view attached files.
    #254130

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios.

    #254172

    Islam-zalloum
    Participant

    The details on privet content

    #254321

    Hello,

    Sorry but the login details you provided are not working please provide me with the correct admin panel login details to check it myself and help you out accordingly.

    Best Regards.

    #254324

    Islam-zalloum
    Participant

    Sorry, can you check now.

    #254342

    Hello,

    I have logged into your website and uploaded a new SVG file and it is working absolutely fine.

    This clears that the issue is not with our theme issue is with the SVG file you are using. Please try uploading different SVG files then clear cache and check back.

    Screenshot for Clarification: https://prnt.sc/wc29nv

    Best Regards.

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Viewing 12 posts - 1 through 12 (of 12 total)