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Swatches as an image from product variations missed WPML

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #364237

    italyana
    Participant

    Hello,

    I have a problem with images swatches for the translated products with WPML.

    When I duplicate a product in the second language everything is fine, but the only things that are not duplicated are the images for the color swatches (pa_color).

    How can I fix this?

    Thanks for your support
    Andrea

    #364321

    Hello,

    You need to have the Media addon of the WPML plugin and install the WPML Woocommerce plugin to enable the translation of the attributes and attribute items.

    If you have any questions please feel free to contact us.

    Best Regards

    #364426

    italyana
    Participant

    Hello,

    I have all installed for WPML, including Media and Woocommerce WPML, but the images for the Swatches don’t duplicate.

    #364599

    italyana
    Participant

    So do you have any suggestions to solve this problem?

    Best regards
    Andrea

    #364732

    Hello,

    Please insert the site admin access into the Private content below the message area. ‘

    Best Regards

    #364816

    italyana
    Participant

    Hello,

    this is the account

    Please let me know

    Best regards
    Andrea

    • This reply was modified 2 years, 8 months ago by Elise Noromit.
    #364826

    italyana
    Participant

    Message in private

    #365030

    Hello,

    Most of your products are not published, please provide the product URL, with the problem. Do you mean this problem https://gyazo.com/3629c3ba1e359b191f84d5122d7138e7 ?

    Best Regards

    #365189

    italyana
    Participant

    Yes,

    if you go in Dashboard > WooCommerce > Attributes > Colori disponibili.

    You can see that for the Italian you have all the Preview color images,
    but if you switch to English no one has the Preview color images.

    So what’s happened when I duplicated the product with WPML Translation management.
    Everything is duplicated, including all the images for variation for example, BUT not the images for the attributes swatches.

    This happens for color attributes, but the same for Categories swatches.

    How is possible to fix it?

    You can do anything of test with this website because it’s my test website, where I test all the updates before replicating them to the online site.

    Thanks for your kind support.

    Best regards
    Andrea

    #365296

    Hello,

    You need to add the images to the attribute items https://gyazo.com/44840a48840672b9e62a007476431cb3

    Best Regards

    #365433

    italyana
    Participant

    Hello,

    so, what you are telling me is that the images for attributes need to upload manually and they can’t be Duplicated as the other images?

    I understand correctly?

    If yes, your theme is not completely compatible with WPML unfortunately, that’s so bad.

    Please let me know if you have some fixes because it’s huge work to upload each image for attribute for the second language manually after the duplication.

    Best regards
    Andrea

    #365672

    Hello,

    Please enable the translation for meta as shown on the screen: https://take.ms/WAAp4

    Then enable taxonomy: https://take.ms/Pj0DS and all the images would be copied into translation.

    If you have any questions please feel free to contact us.

    Best Regards

    #365761

    italyana
    Participant

    Hello,

    I did what you said, but nothing. It’s not working.

    For a test, I deleted all the second language products (English).
    Then I deleted all the attributes for Colors in English.
    I used WPML Translation manager to Duplicate all the products to English.
    But the images for the attribute colors are not still duplicated

    How can fix it?

    Regards
    Andrea

    #365777

    italyana
    Participant

    take a look

    Attachments:
    You must be logged in to view attached files.
    #365947

    Hello,

    As soon as you configure the WPML, the new translation would be translated properly. Now you can delete all the translations and create again, in this case the images should be added properly.

    I cannot login your site to check the settings, please try to tranlsate one attribute and check, if there are any problems, provide the valid access.

    Best Regards

Viewing 15 posts - 1 through 15 (of 15 total)