Home Forums WoodMart support forum Swatches Images

Swatches Images

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #451396

    shweta
    Participant

    Hello Team,

    I’m using images in the swatches section on my website the swatches not showing properly for better understanding please find the screenshot attached.

    Attachments:
    You must be logged in to view attached files.
    #451421

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #451594

    shweta
    Participant

    Hello,

    Kindly find the login details below:

    #451788

    Luke Nielsen
    Keymaster

    Hello,

    Seems that access is incorrect, could you please update it?

    https://monosnap.com/file/UqNQHA0u8w3XLtypjKlLA9oyXr2UMX

    I look forward to hearing back from you!

    Kind Regards

    #451966

    shweta
    Participant

    Find the login details below:

    #452010

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request confirmation regarding the permission to switch to the parent/default theme and disable third-party plugins. Once we have completed our testing, we will enable all settings back to their original state.

    Looking forward to collaborating with you!

    Kind Regards

    #452011

    shweta
    Participant

    Yeah Sure

    #452015

    Luke Nielsen
    Keymaster

    Hello,

    Please navigate to the settings of the WP Rocket -> File Optimization -> disable the “Optimize CSS delivery” option, clear the cache and recheck the issue.

    Let me know if you have any questions.

    Kind Regards

    #452060

    shweta
    Participant

    Still same issue

    #452530

    Luke Nielsen
    Keymaster

    Hello,

    For now, on my side labels appear well, please check the below video.

    https://www.loom.com/share/15a1e8067ab445c6a113b2f815c58cfa

    Please try to clear the browser cache, in case if it doesn’t help you, please send me a video from your side.

    Kind Regards

    #452563

    shweta
    Participant

    Hello,

    I think you are not unable to understand my issue.
    kindly check the swatch images.

    Attachments:
    You must be logged in to view attached files.
    #452704

    Luke Nielsen
    Keymaster

    Hello,

    I cannot see the issue right now (check the screenshot below), so please send me a video from your side.

    https://monosnap.com/file/fkzCBfcVLMO9dn5HtLcVDf5lLrcY1K

    I await your response.

    Kind Regards

    #452874

    shweta
    Participant

    Kindly find the screenshot attached. swatch image shows over the product image. i have marked the red circle

    Attachments:
    You must be logged in to view attached files.
    #452938

    Luke Nielsen
    Keymaster

    Hello,

    In order to hide the swatch image on the product grid, please navigate to Product -> Attributes -> edit the “Color” attribute and turn off the “Show attribute label on products” option.

    https://monosnap.com/file/iQEmOg8jx18Ysfdp8ERMY3UEUfKpgZ

    Clear the cache and recheck the issue. After that, these labels will be hidden.

    Kind Regards

    #452945

    shweta
    Participant

    Yes it’s working now 🙂 thanks

    #452955

    Luke Nielsen
    Keymaster

    Hello,

    Glad that the issue is sorted out.

    If you are looking to explore other options of our theme, feel free to reach out to me at any time. I will be more than happy to assist you.

    Have a good day!

    Kind Regards

Viewing 16 posts - 1 through 16 (of 16 total)

The topic ‘Swatches Images’ is closed to new replies.