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Swatches Images
- This topic has 15 replies, 2 voices, and was last updated 1 year, 8 months ago by Luke Nielsen.
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AuthorPosts
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March 15, 2023 at 3:22 pm #451396
shwetaParticipantHello Team,
I’m using images in the swatches section on my website the swatches not showing properly for better understanding please find the screenshot attached.
Attachments:
You must be logged in to view attached files.March 15, 2023 at 4:31 pm #451421
Luke NielsenKeymasterHello,
Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Kind Regards
March 16, 2023 at 9:39 am #451594
shwetaParticipantHello,
Kindly find the login details below:
March 16, 2023 at 5:23 pm #451788
Luke NielsenKeymasterHello,
Seems that access is incorrect, could you please update it?
https://monosnap.com/file/UqNQHA0u8w3XLtypjKlLA9oyXr2UMX
I look forward to hearing back from you!
Kind Regards
March 17, 2023 at 9:34 am #451966
shwetaParticipantFind the login details below:
March 17, 2023 at 11:17 am #452010
Luke NielsenKeymasterHello,
I would like to request confirmation regarding the permission to switch to the parent/default theme and disable third-party plugins. Once we have completed our testing, we will enable all settings back to their original state.
Looking forward to collaborating with you!
Kind Regards
March 17, 2023 at 11:18 am #452011
shwetaParticipantYeah Sure
March 17, 2023 at 11:33 am #452015
Luke NielsenKeymasterHello,
Please navigate to the settings of the WP Rocket -> File Optimization -> disable the “Optimize CSS delivery” option, clear the cache and recheck the issue.
Let me know if you have any questions.
Kind Regards
March 17, 2023 at 1:43 pm #452060
shwetaParticipantStill same issue
March 20, 2023 at 11:00 am #452530
Luke NielsenKeymasterHello,
For now, on my side labels appear well, please check the below video.
https://www.loom.com/share/15a1e8067ab445c6a113b2f815c58cfa
Please try to clear the browser cache, in case if it doesn’t help you, please send me a video from your side.
Kind Regards
March 20, 2023 at 11:49 am #452563
shwetaParticipantHello,
I think you are not unable to understand my issue.
kindly check the swatch images.Attachments:
You must be logged in to view attached files.March 20, 2023 at 4:49 pm #452704
Luke NielsenKeymasterHello,
I cannot see the issue right now (check the screenshot below), so please send me a video from your side.
https://monosnap.com/file/fkzCBfcVLMO9dn5HtLcVDf5lLrcY1K
I await your response.
Kind Regards
March 21, 2023 at 7:55 am #452874
shwetaParticipantKindly find the screenshot attached. swatch image shows over the product image. i have marked the red circle
Attachments:
You must be logged in to view attached files.March 21, 2023 at 11:36 am #452938
Luke NielsenKeymasterHello,
In order to hide the swatch image on the product grid, please navigate to Product -> Attributes -> edit the “Color” attribute and turn off the “Show attribute label on products” option.
https://monosnap.com/file/iQEmOg8jx18Ysfdp8ERMY3UEUfKpgZ
Clear the cache and recheck the issue. After that, these labels will be hidden.
Kind Regards
March 21, 2023 at 11:46 am #452945
shwetaParticipantYes it’s working now 🙂 thanks
March 21, 2023 at 11:50 am #452955
Luke NielsenKeymasterHello,
Glad that the issue is sorted out.
If you are looking to explore other options of our theme, feel free to reach out to me at any time. I will be more than happy to assist you.
Have a good day!
Kind Regards
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