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Swatches: Inconsistent behavior on breaks

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  • #714947

    gestion1985
    Participant

    Hello, on my “single product” page, I’m seeing behavior that wasn’t there before, and I don’t know why it’s happening. I’ve disabled almost all plugins, checked the WooCommerce settings—everything looks fine—and reset the WoodMart settings to default, then restored them to see what’s causing the problem, but I haven’t found anything. The problem is: the variation with the white color swatch has only one “size” option available, and it appears grayed out when the page refreshes, which prevents me from selecting the remaining available variations. Meanwhile, the variation with the ‘yellow’ color swatch—even though all its “size” options are unavailable—is not grayed out; the logic is reversed (see photo). I think this is due to a theme bug. Please help me figure this out.

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    #715016

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #715030

    gestion1985
    Participant

    Here is the shop information

    #715096

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your product configuration, and the issue is not caused by a theme bug.

    For the white color variation, the “L” size does not have a price assigned.
    Because of this, WooCommerce treats that variation as unavailable.

    Additionally, in your Color attribute settings, the option “Disabled swatch style” is enabled. So when a variation is unavailable (like the white + L), it is shown as grayed out/disabled.

    Edit the product > Go to Variations and add a price for the White + L variation. This will make the variation selectable.

    Best Regards

    #715166

    gestion1985
    Participant

    Hello,

    Oh, right, thanks—I hadn’t noticed that.

    #715176

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.

    Have a great day.

    Topic Closed.
    Best Regards.

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