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Swatches not being showed on the shop page.
- This topic has 22 replies, 2 voices, and was last updated 2 weeks, 6 days ago by
MaDaRa.
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AuthorPosts
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February 10, 2025 at 8:37 pm #636993
MaDaRaParticipantThe swatches are not showed on the shop page as an image, it does show the first time but when u remove the image, the image stays in the single product swatch but on the shop page it doesn’t show. I’ll provide screenshots. Need help.
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You must be logged in to view attached files.February 11, 2025 at 11:28 am #637114
Hung PhamKeymasterHi ahmad.huda11,
Thanks for reaching to us.
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
February 11, 2025 at 11:47 am #637130
MaDaRaParticipantSure, I put it.
February 12, 2025 at 1:19 am #637331
MaDaRaParticipantso?
February 12, 2025 at 9:09 am #637371
Hung PhamKeymasterHi ahmad.huda11,
Thanks for details.
I see you changed the how does attributes display. Please let me know if you need further helps.
Regards,
February 12, 2025 at 4:32 pm #637561
MaDaRaParticipantbro you didn’t do anything, I showed you my problem yet u didn’t reply with anything useful. Please if you want to reply just reply with a solution.
If you go to products —> attributes —> Color —-> Confiqure colors, u will see the first color cheer and the second one called Cocnut Flakes, press view on each of them, you will see that cheer color is white and the Cocnut Flakes Color has an image but if u press on edit you will see that there is no image as i provided in the pictures above.
Please again, reply with a solution or let someone else professional speak with me. Thanks
February 13, 2025 at 9:57 am #637714
Hung PhamKeymasterHi ahmad.huda11,
Thanks for details.
I checked your site,
Cheer
attribute has image and it is showing in Product page whileCoconut Flakes
does not have image. https://ibb.co/99K8TxZq Please re-add and double check.I also kindly request you to clear cache, purge cache of CDN and check again.
Regards,
February 14, 2025 at 2:33 pm #638130
MaDaRaParticipantI purged CDN still nothing, check cocnut flakes, the color shows on the” single product page ” but there is a different image on the shop page. The product is called Huda Beauty #FauxFilter Matte, go check it from single page and from the shop page u will notice swatches have 2 different pictures.
Note: I cleared cache, Purged CDN from Hostinger, still nothing.
February 16, 2025 at 7:02 am #638410
Hung PhamKeymasterHi ahmad.huda11,
I’ve passed this topic to one of our developers for more details, and I will let you know once get an answer.
Thanks for your patience.
Regards,
February 16, 2025 at 4:32 pm #638462
MaDaRaParticipantok waiting.
February 17, 2025 at 12:58 pm #638643
Hung PhamKeymasterHi ahmad.huda11,
Please check now and let me know if it works.
Regards,
February 17, 2025 at 8:36 pm #638817
MaDaRaParticipantHello,
No, it did not work. Look closely for the cocnut flakes colour and see.
February 18, 2025 at 4:47 pm #639108
Hung PhamKeymasterHi ahmad.huda11,
Please re-save the product and the problem disappeared.
Regards,
February 19, 2025 at 12:00 am #639190
MaDaRaParticipantNo, this doesn’t work.
Go enter my website i made a new product and attribute called ” test ” go check that on shop page the picture is different than the single product page. go check it out and test.
Please do not reply to me anymore unless u solve my issue.
February 19, 2025 at 10:55 am #639293
Hung PhamKeymasterHi ahmad.huda11,
Could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?
Best Regards,
February 19, 2025 at 8:38 pm #639485
MaDaRaParticipantSure, will do.
February 19, 2025 at 9:13 pm #639500
MaDaRaParticipanthere u go.
February 21, 2025 at 2:45 am #639776
MaDaRaParticipantThis is my problem. Look carefully and fix it for me please.
February 21, 2025 at 2:57 am #639777
MaDaRaParticipantHello, here is a video.
February 21, 2025 at 1:09 pm #639896
Hung PhamKeymasterHi ahmad.huda11,
As I told you earlier, this is all due to caching of swatches configuration data. This is done to optimize the loading of the site. But if you don’t like it, you can disable it for the period of site development using the following code in functions.php of child theme.
add_filter('woodmart_swatches_cache', '__return_false');
Regards,
February 21, 2025 at 2:36 pm #639936
MaDaRaParticipantumm, i am not satisified, but close the topic regardless i’ll find a way.
February 22, 2025 at 10:59 am #640100
Hung PhamKeymasterHi ahmad.huda11,
Keep us in mind for future questions and concerns, we’re always here to help!
Regards,
February 22, 2025 at 6:13 pm #640181
MaDaRaParticipantthanks, close the topic please <3
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