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table span not working

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  • #660665

    matriq.mp3
    Participant

    Hi,

    I have table in which are ingredients of the product, but some ingredients contain more than 1 item for example:
    Extrakt zo sofory japonskej 20:1

    – z toho kvercetin

    there you can see that Extrakt zo sofory japonskej 20:1 is main ingredient and part of it its – z toho kvercetin so I added here 2 span so it can be divided in one tab as you can see on the screenshot but as you can see on screenshot it looks terrible I dont know how to fix it,

    please help me, thanks.

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    #660678

    matriq.mp3
    Participant

    any news? any help?

    #660780

    Kate M.
    Keymaster

    Hello,

    Sorry for the delay and thank you so much for purchasing our theme and contacting our support center.

    Please provide us with your admin access so we can log in and check this on your end.

    Kind Regards
    XTemos Studio

    #660838

    matriq.mp3
    Participant

    check I have sent you info to login

    #660858

    Kate M.
    Keymaster

    Please provide us with a link to the product where the table is located.

    Regards.

    #660902

    matriq.mp3
    Participant

    doesnt matter, as you could see its on all products…

    #660967

    Bogdan Donovan
    Keymaster

    Hi,

    To investigate this issue and provide a possible solution, we need to personally check the settings of the table you showed in your screenshot from the first message (https://xtemos.com/forums/topic/table-span-not-working/#post-660665).

    In your following response, you provided access to a website. This site contains 48 products, and in all of their descriptions, the table appears normal and has different content (screenshot: https://monosnap.com/file/UBRkvTVQ8js1W68hDHkZr2lTf6eEOE) than what you showed in your screenshots. We also noticed that this site is built using the WPBakery plugin, while the screenshots where you demonstrate the issue show Elementor. From this, we can conclude that these are two different websites.

    Please provide a link to the product page with the table in the description created with Elementor, as shown in your initial screenshots, and also provide admin access to that site. This will allow us to check the settings, study the issue, and provide a possible solution.

    Kind Regards

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Viewing 7 posts - 1 through 7 (of 7 total)