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tabs not working, and product showing small
- This topic has 21 replies, 2 voices, and was last updated 1 week, 5 days ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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April 20, 2025 at 4:20 pm #655475
sl55hansenParticipantAll of a sudden.. (I installed Cusrev, and also Webtoffee plugins for importing old customers and orders to the new shop (They are disabled now, and error still there))
tabs stopped working, and opening products in incognito mode do not show them in full screen.
Dont know if its because any of those plugins, since error still there after deactivate and deleting them..Attachments:
You must be logged in to view attached files.April 20, 2025 at 9:49 pm #655487
sl55hansenParticipantI found the error.
It was because of translation.
I use Loco + Deepl for auto translation of the theme, and that for some reason messed it all up.
Restored it to last backup, and all ok.
But would be nice to translate all strings auto…April 22, 2025 at 12:19 pm #655762
Aizaz Imtiaz AwanKeymasterHello,
Can you please share the WP admin login details of your site so I will check and solve the issue.
Best Regards.
April 22, 2025 at 2:22 pm #655791
sl55hansenParticipantOk
April 23, 2025 at 1:46 pm #656074
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been solved. I have installed the Automatic loco translation plugin on the site and translated the theme files. Now there is no issue on the site or on the single product page. Please check the site after removing the browser cache.
Best Regards.
April 23, 2025 at 2:21 pm #656080
sl55hansenParticipantDid you use Google for the translate? Because the translation is horrible.
I need to translate with Deepl to get a good human like translation.April 23, 2025 at 3:21 pm #656103
Aizaz Imtiaz AwanKeymasterHello,
Have you purchased the Deepl? If yes, then please translate the theme files with Deepl, then just let me know and check the issue, and solve it on your site.
Best Regards.
April 23, 2025 at 3:39 pm #656109
sl55hansenParticipantNow i spent 35 dollar on the pro version to be able to use Deepl. (Which was free in the native version for translations)
But it do not seem like the translation updates?
I attached the translated file for you to check.
You know google translate for example the word “Sticky” to “Klissete” which in Norwegian is about the same word you would use if someone throw a bucket of slime on you..
So very important with good translation, not only Googles word for word translation..Attachments:
You must be logged in to view attached files.April 23, 2025 at 3:44 pm #656114
sl55hansenParticipantI also have to add that most of the strings in your theme file is for backend and backend descriptions.
It would be nice to sort out the strings after whats visible in the front end of the web site..April 23, 2025 at 3:54 pm #656117
sl55hansenParticipantAlso there is some problem saying the translations are not equal to the file, and that i should sync to update the .pot.
But if i sync, all files disapear, and there is only 4 files left.
See screenshots.Attachments:
You must be logged in to view attached files.April 24, 2025 at 11:10 am #656283
Aizaz Imtiaz AwanKeymasterHello,
First you should not translate the child theme, you have sync the child theme that is why only the 4 words remaining.
Alos, Now, I have added the new translation on the site, please navigate to the Loco >> Themes >> Woodmart >> Edit the woodmart-nb_NO.po (egendefinert ) file and translate it with DeepL with your premium account and upload it on the site, then the issue will occur on the site (as you mentioned in your first message of this topic)
After complete this process leave the site as it is and then let me know, I will check which translation is created the issue for you to destory the layout of the site and product pages.
Best Regards
April 24, 2025 at 11:29 am #656291
sl55hansenParticipantThx.
I test now.
Why never translate language in child theme? I did not know about that.April 24, 2025 at 11:45 am #656298
sl55hansenParticipantI tried now to use the old file i created in Deepl, but it would not let me merge, see screenshot.
Nothing happens when i press the merge button.Attachments:
You must be logged in to view attached files.April 24, 2025 at 3:15 pm #656373
Aizaz Imtiaz AwanKeymasterHello,
There is an issue with the Loco Automatic Addon plugin, the JS errors are showing in the Browser cosole when you clicking the Merge Translation button, please ask the plugin author support to check and solve this JS issue then upload the file again and merge the translation and let me know after translation will done. Then I will check the issue on the site.
See the screenshot of the JS error: https://ibb.co/Vp5b3kR2
Best Regards.
April 24, 2025 at 6:07 pm #656433
sl55hansenParticipantThx, i forward this.
Please dont deactivate all plugins and let them stay deactivated. My shop is live, and when you deactivate payment providers, i can not sell.April 25, 2025 at 10:12 am #656526
Aizaz Imtiaz AwanKeymasterHello,
Yes, sure, take your time. I will not touch your site until your next message.
Best Regards.
April 29, 2025 at 2:50 pm #657304
sl55hansenParticipantHere is reply from Loco:
Sandeep sharma
Support Staff
Hi Stein,Thank you for your patience.
I have checked your site and noticed that the translation file is being uploaded to the wrong location.
You have created two different locations for translations [see attached], and the translated Docs file you shared is already 96% complete. The remaining translated strings are included within the same Docs file, but it is being uploaded to a different location, which is causing the error.Please upload the translation file to the correct location.
Also, ensure that the download and upload locations are the same to avoid conflicts.Thank You
Attachments:
You must be logged in to view attached files.April 29, 2025 at 3:20 pm #657315
Aizaz Imtiaz AwanKeymasterHello,
Ok, got the point. Please share the Correct WP admin login details of your site with the site URL and login URL so I will check and solve the issue. If possible, please share the FTP login details as well.
Best Regards.
April 29, 2025 at 3:33 pm #657318
sl55hansenParticipantThis is not working at all.
I made Deepl work with another paid service from them to make this work, but it looks like it translates everything, including things it should not translate like the %`s xxxx etc.
I just have to delete evrything so i dont loose more customers on this amateurs event of translation, and rather translate whats needed manually.
You should really clean up in the translation files, so websites dont get broken when files that should not be translated gets translated with auto translation fatures.April 29, 2025 at 6:13 pm #657358
sl55hansenParticipantDid a last try.
Deactivated the pro auto upload Loco addon, and used the free Loco translate with API keys from Deepl, looks like that worked well.
Have not checked everything, but looks like the page is working normal.
In the future you could just recomend people to use Deepl API directly in free Loco.April 29, 2025 at 6:14 pm #657359
sl55hansenParticipantThx for all help.
April 30, 2025 at 9:19 am #657417
Aizaz Imtiaz AwanKeymasterHello,
Sounds great that your issue has been solved.
You can always reach us at any time. We are always here to help you.
Thanks for contacting us.
Have a great day.Topic Closed.
Best Regards, -
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