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tag on "Order Details"

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  • #163778

    teamloveapps
    Participant

    I’m not sure if this is a theme or WooCommerce issue, but I’m getting <SMALL></SMALL> tags posted on my order details page. (See attached screenshot)

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    #163785

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, check product page titles and make sure you have not added any tags there.

    Best Regards

    #163786

    teamloveapps
    Participant

    Thanks. I tried that, but the problem still exists. I’ll check with plugin provider of “YITH Multiple Shipping Addresses for WooCommerce” as that may also be the culprit.

    #163798

    Hello,

    Your credentials are not valid, please deactivate all the plugins and provide valid admin access.

    Best Regards

    #163804

    teamloveapps
    Participant

    I just tried the credentials again and they work. No worries though, as mentioned I am going to work with the supplier of the plugin first to see if the issue can be solved, as I cannot disable the plugins for a long period of time as the site is currently being used. You can standby for now. Much appreciated for the quick response though.

    #163832

    Ok. If you have any questions or need further help, please feel free to contact us.

    Best Regards

    #163951

    teamloveapps
    Participant

    It turned out to be a plugin issue. Sorry for the bother, and thanks for the help.

    #163964

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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