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Tax not showing correct
- This topic has 9 replies, 2 voices, and was last updated 11 months, 3 weeks ago by Aizaz Imtiaz Awan.
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AuthorPosts
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January 11, 2024 at 10:03 pm #529141
sakistavParticipantHi, we have a problem at our eshop, the prices with and without tax is the same. We insert prices without tax and at Woocommerce settings – Tax we have the settings like screenshot5. The strange thing is when we login as admin the system show us the prices correct (screenshot6) but as visitor show us same prices(!) (screenshot7)
We already update everything at eshop and we already try to disable all plugins except woocommerce to check if something conflict but the problem continues!Attachments:
You must be logged in to view attached files.January 12, 2024 at 12:38 pm #529274
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.
Best Regards.
January 12, 2024 at 12:43 pm #529282
sakistavParticipantWe already done it like I told you at previous message and the problem persists!thanks
January 12, 2024 at 3:36 pm #529355
Aizaz Imtiaz AwanKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
If the issue with our theme, Please confirm the permission for plugins deactivation, and switch to the parent/default theme. You would better make the full backup of your site.
Best Regards.
January 12, 2024 at 4:49 pm #529391
sakistavParticipantWe have only your theme installed . We are ok if you want to check it. Already send you login details
January 13, 2024 at 1:22 pm #529535
Aizaz Imtiaz AwanKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Best Regards.
January 13, 2024 at 1:51 pm #529540
sakistavParticipantI change with storefront and the and the problem persists
January 13, 2024 at 4:22 pm #529578
Aizaz Imtiaz AwanKeymasterHello,
You have checked with the default theme and the issue remains; it means it is not our theme issue. Please contact WooCommerce support in this regard they will guide you better, Because taxes are Woocommerce functionality and the WoodMart theme doesn’t influence that.
Best Regards.
January 13, 2024 at 5:00 pm #529588
sakistavParticipantOkkk thanks for your answer.
January 15, 2024 at 10:06 am #529733
Aizaz Imtiaz AwanKeymasterMost Welcome!!!.
I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.
We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.
Thanks for contacting us.
Have a great day.Topic Closed.
Best Regards. -
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