Template doesn't show up

Hi there,

I want to put a template on my homepage, but when I push the ‘+’ button, nothing is happening. All I can see is something that says

‘[html_block id="258"]‘ see screenshot

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Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated leave the plugins deactivated for us to check and provide your site admin access to the private area.

Best Regards

Hi didn’t help at all. See private content for the admin login!

Hello,

Your site is blocked by IP, please disable this for the while we investigate.

Best Regards

Hi,

Cannot disable this (hosting priorities) if you can give me your IP I can enable your IP to login to my site.

Hello,

Here is my IP:

Best Regards

Hi Elise,

You have now access to my WordPress admin!

Kind regards,

Sten Roeffel

Hello,

Please check the login and password I cannot log in https://prnt.sc/vcnrb9

Best Regards

Hi,

I’m sorry somehow I deleted your user. Now everything is good to go!

Hello,

Please install and activate the plugins in Appearance > Install plugins and check the issue.

Best Regards

[Author]

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