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Template Wishlist Email Issue on mobile

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #441030

    John
    Participant

    Hello,
    We are having an issue with the Template of Wishlist emails on mobile.
    The main issue is the fact, the products are showed very badly and hard to understand and read in email.
    Check this image: https://imgur.com/a/VOYTIUH
    Can you please help us with a solution?
    Thank you!

    #441094

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Looking forward to collaborating with you.

    Kind Regards

    #441111

    John
    Participant

    Hello,
    Our issue is regarding the new feature of woodmart theme that will send emails based on product on wishlist if they are on sale or back in stock.
    So if we are going to deactivated the theme those settings won’t be visible.
    Waiting for your reply thanks

    #441122

    Luke Nielsen
    Keymaster

    Hello,

    Ok, I got you, please clarify on which of your websites this issue appeared so I can test it.

    I await your response.

    Kind Regards

    #441362

    John
    Participant

    Hello,
    I have attached the website in private and an account.
    Please let me know if you need something else.
    Thank you!

    #442036

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Email template is the functionality of WooCommerce. Could you please check how other default messages look on your side (e.g Order detail or New order)? In case, if the default messages look well, turn on the mailing list products from Wishlist and then we’ll take a closer look.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)